Country: Indonesia

Thematic Innovation Clinic was implemented to encourage and increase number and quality of innovations in Pontianak City. This program succeeded in increasing the number of innovations within the Pontianak City Government to 165 innovations in 2022, and to 196 innovations in 2023. With a design thinking approach, the innovation clinic increases the number of innovations, fosters the spirit and culture of innovation, and cross-party collaboration to deliver optimal public services to community.

Launched in May 2022, Sehat IndonesiaKu (ASIK) is the first app for healthcare workers to record outdoor service at Public Health Centers (Puskesmas). It was initially developed to support National Child Immunisation Month (BIAN) and has expanded to record routine immunization, early detection of non-communicable diseases (NCDs) and Posyandu data. In 2023, over 10,000 Puskesmas (98.5%) used the app, successfully integrating the recording system from regional to national levels.

LAPAK ON is an innovation developed in early 2022 to accommodate changes in world lifestyle shifting from physically to everything-online activities after post Covid-19 occurred. This innovation was aimed for public and employee to encourage digital economy in the area of taxation administration. While this may be seem to be a simple innovation, many governments still depend on physical meeting and documenting for managing their tax administration. This innovation can cut out the costs, time,…

In 2015, Semarang City transformed its passive maternal care system to improving access. This was achieved through proactive door-to-door work, cross-sector collaboration, community involvement, tech use (Sayang Bunda and Teman Bunda apps), and capacity building aimed at women's empowerment, leaders, and health workers. Prioritizing equal rights, the innovation emphasized prevention and comprehensive monitoring, marking a shift from a passive to a proactive healthcare paradigm.

The investment and business sector in Serang City, especially for small-scale, is still facing licensing constraints. Easy Business License in One Step, comes as solution that allows business licensing and education services to the community, will be conducted at the village and sub-district, instead of having to go to the Investment and One-Stop Office. It will cut bureaucratic red tape so that people with time constraints, lack of understanding, and people with disabilities can be served.

The gap in residency rights for residents living in plantation/forest areas has an impact on unequal distribution of social assistance, health, education and difficulty in accessing public services. The Camping Embun innovation is a camping activity which provides population administration services in plantation/forest areas and completes population documents that aren't there or haven't been updated. So that, residents in the area have legal certainty regarding ownership of population documents

The number of undetected cases is a link in the chain of spread of HIV/AIDS in society, so massive efforts are needed to find new cases, not only at-risk populations but also in non-risk population groups with more innovative approaches. This Innovation is here as a solution to solve problems by raising commitment to build collaboration between the government, business world, NGOs and society to jointly fight HIV/AIDS with the aim of finding wider HIV/AIDS cases with more flexible activity times

The Local Government of Sumedang Regency, Indonesia has developed a new platform, ‘SIMPATI (Sistem Informasi Pencegahan Stunting Terintegrasi - Integrated Stunting Prevention Information System)’, as a tool to collect real-time data to make stunting reduction programs more effective and integrated. Through the SIMPATI platform, the government has a way of improving stunting reduction program, increasing stunting data management, and decreasing the stunting rate to solve the problem.

Bureaucracy in Jakarta faced 3 main problems: scattered and unstandardized data, siloed systems, and unintegrated services; making public services inefficient and costly, eventually decreasing public service quality. Jakarta Capital City Government addressed the mentioned challenges through JAKI, a Super-App that integrates services by unifying Jakarta’s bureaucracies and data in one digital ecosystem that prioritises citizen participation in overcoming city problems. JAKI is a one-stop…

Organisation: BPJS Ketenagakerjaan