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Created by the Public Governance Directorate

This website was created by the OECD Observatory of Public Sector Innovation (OPSI), part of the OECD Public Governance Directorate (GOV).

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Singapore has set its sights on becoming a world-class, tech-driven city-state, and it is doing so through the Smart Nation ambition, which seeks to harness technology to bring benefits from digital transformation in society, economy and government to how people and businesses live, work and play. The Open Digital Platform (ODP) is a key component in the digital infrastructure underpinning Singapore’s Smart Nation ambition. The ODP takes an integrated masterplan approach from the ground up,…
Digitization of administrative procedures of the public administration drastically and positively impacts the operation of registry offices, the centers of public services, and the overall interaction of citizens and businesses with their government. However, developing a National Registry of Administrative Procedures is a huge challenge for all governments that want to systematize and simplify their processes. The Greek Registry of Administrative Procedures and Services, also known as MITOS…
Smart School Nutrition (Alimentação Escolar Inteligente - AEI) is a web application and platform that supports school to avoid food waste and contributes to a balanced school nutrition through its intelligent menu creation and food stock management assistant. According to Brazil without Hunger (Brasil sem Fome), there are 33 million families suffering from hunger and 125 million living with food insecurity. This is happening in a context where one third of the world's food is being wasted…
The Sanitation Regulatory Agency of the State of Bahia (Agência Reguladora de Saneamento do Estado da Bahia - AGERSA) is responsible for overseeing the provision of public basic sanitation services in 366 municipalities. With the aim of keeping the team safe, optimizing the inspection action, making the inspection time more cost effective, as well as making the diagnoses more complete, the use of drones was incorporated in the field inspections. Using Drones enhances the safety of the technical…
Every day, civil servants and officials are confronted with many voluminous documents that need to be reviewed and applied according to the information requirements of a specific task. This is the case when making decisions, drafting legislation and policies, reviewing legislation and policies, assessing the impact of legislation and policies, carrying out various analyses, describing data sources and services, and many other tasks. To enhance the processing efficiency and comprehensive analysis…
Water networks are confronted with aging infrastructure, increased urban population, and climate change. The City of Greater Sudbury has collaborated with CANN Forecast to implement InteliPipes, an AI-based decision-support system that leverages various data sources to improve the overall reliability of its water network. With it the City can (a) understand better the network’s degradation over time, (b) tailor inspection plans and replacement programmes, and (c) optimise watermains…
The Unique Scholarship Portal (Portal Único de Becas “Beca tu Futuro”) is a web platform that aims to concentrate all scholarship opportunities in a single portal. In this way, it documents and manages everything from the publication of the call for applications to the awarding of scholarships. The portal benefits all the citizens of the Dominican Republic who wish to apply for a scholarship. Moreover, the portal serves as a management tool for the scholarships' evaluators and the…
Singapore's Government developed OpenAttestation, an open-source framework to support endorsement and verification of documents using the blockchain. With this, an easy and reliable way to issue and validate tamper-proof certificates is readily available to the Government as well as any adopters locally or internationally.
Prioritization of projects and initiatives is often challenging and traditionally requires significant investment in administrative time and effort. The Town of Aurora has created a process that automates the prioritization of projects through an algorithm that scores projects based on Service Improvement, Financial Viability, Reputation Improvement and Ease of Implementation.
Cariocas Programmers (Programadores Cariocas) is an initative developed by the Rio de Janeiro City Hall (Prefeitura da Cidade do Rio de Janeiro) based on a study that found that there is a deficit of 24,000 vacancies per year in the technology sector. Thus, the initiative aims to train and qualify young people from marginalised backgrounds (in particular refugees, black, women and transgender people) in the area of programming.