India has several small cities lacking resources which has prevented them from offering digital services. To reduce the digital divide amongst the towns and cities and to ensure availability of digital services across the urban landscape of the country, NUDM attempts to offer a free, ready-made, and open-source software platform to cities and/or collectives (states). This platform is a choice-based model that benefits cities of varied maturity levels and preserves their existing investments.
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The Aao School Chalein (School Enrollment Drive) initiative in Haryana addresses student enrollment challenges through a mrico-improvement (MI) approach and collaborative action. By empowering school leaders, leveraging technology, and using creative strategies to engage various stakeholders, it encourages community participation to boost student enrollment. This approach has the potential for collaborative, scalable solutions in addressing many education challenges, at scale.
The Sewa Setu Portal is a transformative initiative by the Government of Assam that utilizes cutting-edge technology to revolutionize public service delivery. It addresses longstanding issues such as slow service, accessibility challenges, and bureaucratic delays, thereby enhancing efficiency, transparency, and accessibility for citizens and businesses. The project aims to offer over 1000 online services, including advanced features like automatic eligibility notifications and digital…
Case Study
‘Performing and Visual Arts’ Ambedkar Schools of Specialized Excellence (ASoSE): Mainstreaming…
Performing and Visual Arts ASoSE(s) represents India’s first bold endeavour to reimagine secondary education that currently offers students only 3 pathways. This innovative public school model offers learning in ‘Music’, ‘Visual Arts’ and ‘Filmmaking Acting and Media Studies’ for low-income students with creative aptitude/interests. They empower students with artistic interests to unlock aspirational higher-ed and career pathways in the creative field of their choice alongside…
To create a sustainable and inclusive public transport ecosystem, Capital Region Urban Transport (CRUT) has redefined public transit through its user-centric services. CRUT’s Mo E-Ride (E-Rickshaw) service provides feeder services for its primary Mo Bus (city bus) routes, forging ways for integrated multimodal mobility solutions. CRUT has also consciously invested in holistic policy decisions that supports social and gender inclusivity. The hallmark of its initiatives lies in its integration…
Enhanced access to public service delivery for citizens forms the very core of good and responsive governance. However, this often becomes a challenge, as, accessing government services can be a hassle for citizens. Citizens can experience long queues at government offices, inconsistencies in the required documentation, among others. ‘Doorstep Delivery of Public Services’ was designed to solve this problem. The program allows citizens to access government services from the comfort of their…
Over 3 million citizens annually visited government offices in Delhi for various transport services. To reduce interference of middleman, application pendency and physical exposure in view of ongoing Covid-19 pandemic, faceless services have been launched to offer transport services to citizens at the comfort of their home. Using AI, e-sign, biometric-based authentication and institutional restructuring, faceless services provide hassle-free contactless services to citizens.
Case Study
The Happiness Curriculum: Inculcating mindfulness and social and emotional learning amongst students…
The Happiness Curriculum (HC) is the first systemic step towards holistic development of all learners under the formal education set up. Launched in 2018 by his holiness Dalai Lama, this is the first time in the world, that there is a curriculum that focusses on inculcating mindfulness and social emotional learning as a practice every day at such a big scale. It is being implemented with more than 800,000 students from kindergarten through Grade 8 across more than 1000 Delhi government schools.
Case Study
Delhi’s Model of EV Charging Infrastructure: Ensuring the cheapest EV charging rates in the world
Governments have relied largely on public sector units (PSUs) to set up EV charging stations, failing to leverage the private sector to invest in charging networks at scale. Delhi has implemented a PPP model which is unique in its structure, design process and the criteria used for bidding. Delhi’s approach of setting up 900 charging points at 100 locations in private-public partnership (PPP) mode with a tariff as low as ₹2 per unit (less than 3 US cents) could offer a model to emulate.
Case Study
Farishte Dilli Ke – Empowering Citizens Through Accessible and Reliable Emergency Healthcare…
Farishte Dilli Ke (Hindi for Saviours of Delhi) uses innovative fiscal and non-fiscal incentives to encourage citizens to become Good Samaritans by helping victims of road traffic accidents, thermal burns and acid attacks without the fear of legal hassle or police enquiry. Under this scheme, the victims receive cashless treatment at any registered public or private nursing home or hospital across Delhi benefitting more than 18,919 people in the last 5 years.