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Created by the Public Governance Directorate

This website was created by the OECD Observatory of Public Sector Innovation (OPSI), part of the OECD Public Governance Directorate (GOV).

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Community Health Workers are a essential component of the health workforce who provide personalised directed health care in the comfort and safety of a patients home. This innovation addressed the administrative injustice and barriers experienced y health care workers which result in gross under utilization of the resource. The innovation automates arduous paper referral to a instant digital referral using Quick Response codes and existing tools in Office 365, all without leaving the bedside
• This is large scale national initiative project that showed nursing and physicians time to response to the alert has improved, and led to improving time to patient assessment and time to intervention. • Using Artificial Intelligence in Sepsis recognition • All of this promotes more personalized care and complements professional decision making.
In line with the Sustainable Development Goals 1 and to promote rational purchasing behaviour for welfare of consumers, the Government has developed a price monitoring and control application called “Mopri” with the aims to provide a single interactive platform for comparing retail prices of essential commodities across different outlets, to report any complaints on real time basis and provide information on regulated prices and policies.
Baia Mare has developed a community-driven approach to decontaminate heavy metal-polluted land using plants, addressing a critical public health issue. The project combines phytoremediation, smart mapping technology, and a digital reward system to encourage environmental action and sustainable development. This innovative model empowers citizens, improves urban health, and creates new green economic opportunities.
Bağcılar Municipality has implemented an Algorithmic Decision Systems model for evaluating public services to maximizing the value proposition and satisfaction level at the minimum cost. This model enables the municipality to make decisions regarding the investment worthiness of its current and planned services and activities, as well as the direction of improvements needed in existing products and services, both in the eyes of stakeholders and the organization.
Administrative burden is red tape - mandatory processes that continue to exist that have nothing to do with an internal policy's intention. It is experienced not only by citizens trying to access a service, but also public servants trying to deliver it. The Government of Canada is looking at streamlining its administrative policies relating to Service and Digital by applying an administrative burden lens to it.
The City of Austin launched Data Impact Visuals & Exploration (DIVE) to address low data literacy, limited accessibility, and lack of decision support tools. This project aims to empower diverse users with data skills, tools, and resources to make informed decisions. DIVE benefits community members, City staff, universities and funders. Innovative features include user-centric design, multiple components, a community-based approach and a long-term sustainability plan.
Senior citizens are often excluded from cultural experiences located inside public museums, for reasons such as physical impairments, institutionalization, or health limitations. The BeauCoup innovation creates multisensory, inclusive technologies using digital and analogue tools to make cultural heritage accessible and engaging even outside the cultural institutions. Local, state, and federal governments that manage museums are involved in the innovation process of barrier-free cultural access.