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Created by the Public Governance Directorate

This website was created by the OECD Observatory of Public Sector Innovation (OPSI), part of the OECD Public Governance Directorate (GOV).

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Finding ways to encourage collective action in contexts where only a minority adopts the desired behaviour is central to solving many of today's global environmental problems. We study how correcting people's beliefs about social norms and behavioural trends encourages collective action in a setting where the desired behaviour is not yet prevalent. In a field experiment, we test whether low sign-up rates for a municipal recycling program in urban Peru can be increased by providing information…
The Technological Support Solution for Scrutiny(TSS),developed by ONPE, modernizes Public Management and Digital Government. During elections,poll workers manually fill out multiple official records. The TSS digitalizes votes and produces printed records, simplifying their task. The results are encrypted and securely transmitted to the central office, speeding up their delivery. Additionally, digital certificates were introduced for electronic signatures, giving legal value to the generated PDFs
Initiative that promoted the publication of open data from public entities and encouraged its effective use by citizens. The initiative promotes open public data through the National Open Data Platform, meeting global standards and gaining recognition from organizations like OAS and ILDA. Collaboration enhances entities' international standing, fostering open data adoption. Emphasizing data openness, it spotlights leading institutions nationally and regionally, encouraging transparency and…
The Organismo Supervisor de las Contrataciones del Estado (OSCE) supervises public procurement, ensuring integrity and efficiency. Its Portal de Contrataciones Abiertas de la Compra Pública plays a crucial role, improving transparency with international standards. By implementing the Open Contracting Data Standard (OCDS), it provides detailed access, benefiting entities, suppliers, citizens and civil society.
The "Ficha Única del Proveedor" created to address the lack of transparency in public procurement, consolidates key data about state suppliers, including composition, representatives, and legal background. This innovative tool empowers citizens and service users by providing detailed information, contributing to transparency and efficiency in public procurement. Verification of sanctions and additional records further enhances its utility.
In 2022, INDECOPI identified that 23 universities and 10 professional associations were imposing +700 bureaucratic barriers, affecting the employment insertion of +36 thousand new professionals. Given this, the Voluntary Elimination of Bureaucratic Barriers Programme was implemented to open regulated professional services at the subnational level. Based on behavioral tools, INDECOPI engaged with universities and professional associations to eliminate 786 bureaucratic barriers in 17 regions.
In Peru, the lack of systematic evidence hinders efficient budget allocation and innovative public policy. The MEFLab addresses this by conducting experimental evaluations of programs and policies that benefit the Peruvian Ministries and the citizens through improved public services. The lab's innovation lies in using existing evidence, creativity, and collaboration to design new public policy solutions and promote evidence-based decision-making.
INDECOPI receives over 363 complaints a day. In terms of bureaucratic barriers, last year, 71% of the complaints were incomplete or inaccurate. To address this, we introduced new templates guided by behavioural insights. These templates simplify the process for complainants and change how we request further data from complainants to get us better information and improve the public service by eliminating bureaucratic barriers.
The progressive loss of cultural identity in the indigenous and peasant communities of the Amazon region (Urakusa, Shushug, Pakuy and Leymebamba - 6500 inhabitants), led the population to ask the State to support the formulation and implementation of an action plan, including the direct participation of indigenous youths. A total of 123 children participated in the creation of copyright protected literary and artistic works to revitalise cultural heritage, and over 1,115 Awajún indigenous…