Skip to content
An official website of the OECD. Find out more
Created by the Public Governance Directorate

This website was created by the OECD Observatory of Public Sector Innovation (OPSI), part of the OECD Public Governance Directorate (GOV).

How to validate authenticity

Validation that this is an official OECD website can be found on the Innovative Government page of the corporate OECD website.

The Internet has facilitated online services for citizens, but it has also facilitated Internet searches of service-seeking citizens by public officials, triggering conscious or unconscious bias. Via freedom of information (FOI) requests, academics provided evidence of this phenomenon at work. Brazil's Comptroller General (CGU) responded by implementing a check-box in its online FOI requesting system so that requesters could choose to remain anonymous. This innovation is a first for FOI regimes.
The Colombian Public Innovation Team ran a trial aimed to improve the quality and quantity of food served in the Colombian government’s school meals programme (PAE). It combined SMS messages to encourage parental engagement in the programme and lighter audits by a third party (local university students). Behavioural insights were applied to inform message design. The project included a learning phase to test and adapt elements of the intervention and an experimental evaluation (RCT) in the…
Our innovation is a platform that takes data from different open data government sources, and proposes a way to use analysis, visualization, models, predictions for citizens, thereby linking data literacy processes with innovation.
BA Obras is a collaborative initiative to open information on public works in the City of Buenos Aires, seeking to increase transparency in the management of public resources. It consists on a portal through which all the residents of the City can track the works in real time; so they can see what works are being done in their neighborhoods, know the dates of start and end of them, and the investment they require, while they can monitor progress.
The Open Data Policy of the Federal Executive Branch was established by the Decree N. 8.777/2016. Besides establishing the possibility of requesting public databases, the policy sets up the obligation for each body to draw up an Open Data Plan (PDA), which systematizes the planning for the opening of public data. The CGU monitors (through www.paineis.cgu.gov.br/dadosabertos) around 230 federal agencies covered by the decree, establishing regular and customized contact with public managers.
Transport Infrastructure Ireland introduced a new and innovative approach to the management of our eFlow Tolling Operations Contract on the M50 Motorway by introducing a collaborative relationship-based governance framework with our service provider. We expect this innovation to deliver better customer services, improved toll revenues and reduced operating costs, which will result in more available funding for investment in our transport infrastructure and services.
Sardinia Region involved all the mobility stakeholders in participating in the “federated network of collective transport open data” and all the data concerning scheduled services were published: buses, trains, ferries, airplanes. Various info-mobility services were developed by ICT enterprises. A web application was developed to allow users to notify transport inefficiencies to agencies and public administration, which are now interconnected with users in order to improve public service…
Budget Monitor is a ICT tool of SAOG that promotes transparency,accountability,efficiency of public administration through increased citizen scrutiny. BM establishes two way communication with taxpayers: 1.provides sophisticated budgetary information by easy-to-interpret visualizations and dynamic graphs for free and 2.enables citizens to get involved in audit process by informing SAOG about deficiencies in public spending,providing recommendations and contribute to improved public service…
Decidim est une plateforme numérique imaginée par la mairie de Barcelone dès 2016 pour créer et coordonner des espaces et des processus participatifs, qui vise à étendre et faciliter l’accès à la participation citoyenne en vue de la co-construction et de la co-production des politiques publiques. Il s’agit d’un projet européen open source : son code est ouvert et libre ; en d’autres termes, tout le monde peut le voir, l’utiliser, le copier ou l’enrichir.
Mental health issues affect about 1 in 10 young people in the UK. MH:2K gives young people a leadership role in solving this most important of challenges. It empowers 14-25 years old to identify the mental health issues they see as most important, engage their peers in exploring these topics, and work with decision-makers to make recommendations for change.