My High School Portal is dedicated to all services related to completing primary education and enrollment in secondary education. It enables parents to perform all activities paperless online, while previously they had to go to 7 different places. This year, it provided electronic service for 67,000 pupils and parents, who completed all essential steps of the final examination from primary education, applying for enrolment tests, accessing results and performing enrolment, entirely online.
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The inability to interoperate between different information technology (IT) systems has urged the Cambodian government to develop Cambodia Data eXchange (CamDX). CamDX is a unified yet decentralized data exchange layer between IT systems which offers a secure way to provide and consume services, ensures confidentiality, integrity and interoperability between many different data exchange parties. Whether you are a service consumer or provider, you benefit from CamDX in one way or another.
The move to introduce a Blended Working Policy across the Irish Civil Service represents the most significant change to working arrangements in decades. Building on the proven success of remote working in response to the pandemic, this shift in traditional working arrangements represents a major change. And it enhances the Irish Civil Service's positioning as an Employer of Choice to attract and retain a new generation of workers who prioritise flexibility, self-development, mobility, and…
ESÄ°M is an application developed for persons with hearing impairment to benefit from health services without communication barriers. Citizens can create records for emergency situations and request hospital appointments free of charge on Esim mobile applications from their smart devices. In addition, disabled citizens can receive instant support from expert medical personnel who know sign language by video call.
In order to solve the problem of waste accumulation in the city of Nablus, an application was created for drivers of cars affiliated with the Solid Waste Department of Palestine. Many areas in Palestine face the challenge of accumulation of waste in commercial areas, which affects citizens who use the area, and causes traffic congestion during the waste collection process due to the lack of specific paths that take into account the shortest road, priority streets, and waste collection times. The…
The area of Quebrada de Manchay and Centros Poblados Rurales de Pachacamac, Lima is characterised by a lack of property formalisation, a lack of public infrastructure, underemployed population and a high rate of tax debt. The MINKACUNI programme aims to carry out minor works with neighbourhood associations through targeted fundraising campaigns. It is innovative because it is a participatory and collaborative alternative that promotes a tax culture.
Madrid MĂłvil is Madrid City Council's commitment to bringing citizens closer to and facilitating their use of and access to municipal services and interaction with the Administration through an app. Madrid MĂłvil is a one-stop shop through which citizens can carry out all their administrative procedures, request services in sports centres, workshops and cultural activities, as well as communicate warnings and incidents related to city services. The application has achieved 1 million warnings…
"Electronic Quoter"" is a Peruvian purchasing innovative tool which consists of the implementation of information service aimed at public entities that contract through the Electronic Catalogues of Framework Agreements. It allows them to estimate the price of the goods contained in their purchase request and has allowed them to reduce the time of the preparatory actions of the procurement process from 68.1 calendar days to only 1 day, for the benefit of 2,000 public entities and the citizens…
FiscalData is an innovative tool created for the analysis of Bogota, Colombia's fiscal situation. It promotes transparency around local public sector finances. FiscalData seeks to benefit the citizens of Bogotá by serving as a mechanism for participation on fiscal issues between civil society and the public and private sectors.
With the aim of improving the experience and the quality of responses to requests, the Government of Buenos Aires unified its existing channels, working under the omnichannel criteria, and in February 2019, a responsive and helpful chatbot arrived on WhatsApp: Boti. The chatbot has achieved a record of 11 million conversations in January 2022 and a monthly average of 5 million. It has become a preferred channel for citizens in Buenos Aires when it comes to managing procedures, requests and…