How shall XXI century court be like? Is it possible to know what brings a citizen to court just by arriving at the building and direct him to the exact place, without any human contact? Yes, it’s possible! Innovative technology, a modern attendance model and streamlined procedures are changing the Portuguese courts. It’s a revolution in the way courts engage with the citizens to better serve them.
Case Study Library
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Case Study
Ethnographic Project focused on the Tax Filing Experiences of the Homeless and Housing Insecure
The CRA undertook an ethnographic project focused on the tax filing experiences of the homeless and housing insecure. Researchers worked directly with persons from these populations to gain insight into barriers to accessing tax benefits. The project will improve services to vulnerable Canadians to enhance their standard of living, and underscores the value of innovative qualitative research.
Randfontein High School began implementing digital tools in their classes in 2014. All 1.3000 pupils at the school have an iPad they use during lessons and assessments, and every single classroom has been digitized. Before going digital, the school started off by having all its staff trained.
Hearing the people's demands and points of view, through reliable sources, is a central challenge to governance in the 21st Century. With no additional costs, we use the government's call center, representative scientific samples of the population, and up-to-date computer-assisted telephone interviewing to uncover popular evaluations of the quality of public services in Brasilia, Brazil.
The Open Innovation Team is a new Cabinet Office team created to help departments generate analysis and ideas for priority projects by deepening collaboration with academics. We boost engagement between officials and academics by organizing tailored events and visits, and we get academics involved in research and policy projects by inviting them to work alongside us in Whitehall.
The Gauteng Department of Education (GDE) is committed to accelerating the use of ICT in education as part of its strategy to improve teaching and learning in all schools. The GDE seeks to ensure that schooling in Gauteng benefits from new developments in technology and from other educational innovations that can enhance the delivery of quality education.
In January 2013 Sunward Park High became the first public school in South Africa to migrate completely from printed textbooks into a fully digital platform with over 1.250 learners accessing an offline digital portal (which contains many educational resources) at the time using Android tablets.
Rede Bem Cuidar (Well Caring Network) is a network of Local Health Units, each acting as a multi-generational social hub. Incorporating a community engagement process that involved local representatives, UBS staff, and community members. The resulting renovations are designed to improve healthcare facilities and services, support employee wellbeing, and create much-needed community space.
Smart Rubbish Collection system improves cleanliness, reduces collection costs and increases collection speed. The ROI is 12-18 months. The main target market of the system are all municipalities around the world, especially new municipalities that are building new housing or industrial sites.
Gwanghwamoon 1st street served as a people’s transition office that collected citizen's suggestions for the new government through a variety of platforms including website, temporary office, local branches installed in every municipality, telephone, text message, and email. For 49 days after its launch in May 2017, it collected 180,705 suggestions, of which 99 were reflected in the national agenda.