Innovation Tag: Digital and Technology Transformation

The Sewa Setu Portal is a transformative initiative by the Government of Assam that utilizes cutting-edge technology to revolutionize public service delivery. It addresses longstanding issues such as slow service, accessibility challenges, and bureaucratic delays, thereby enhancing efficiency, transparency, and accessibility for citizens and businesses. The project aims to offer over 1000 online services, including advanced features like automatic eligibility notifications and digital…

Tawakkalna Services is a digital super-app which was created to simplify and enhance daily life of individuals in Saudi Arabia. It modernizes service delivery and benefits over 31 million users by providing a unified access point for diverse services, from healthcare to civil affairs. Its innovation lies in creating a unified digital ecosystem of public and private offerings, reflecting a bold step in digital integration aligned with Saudi Vision 2030.

UAsk, born from the need for seamless access to government services in the UAE, is an AI-powered chatbot transforming citizen engagement. Serving residents, businesses, and visitors, it leverages generative AI, particularly ChatGPT, for real-time, multilingual, and reliable information. Its innovation lies in delivering an inclusive, user-centric, and efficient digital experience, revolutionizing interactions with diverse government services within the digital governance realm.

BRISE-Vienna pioneers a digital revolution in building permit procedures, addressing inefficiencies with a groundbreaking approach. The integration of AI, AR and 3D modeling accelerates the process, enhancing project quality. This innovative solution benefits administrative staff, project participants and citizens, ensuring a partially automated review, seamless networking, digital access, heightened transparency and 50% time savings.

Born in Belgium Professionals is a RIZIV project that offers a digital tool, developed by and for professionals who work with or for (vulnerable) pregnant women. The tool is an online, shared platform that centralizes information about the psychosocial situation of the pregnant woman and makes it available to her care providers and healthcare providers from the (para)medical and social sector, fully in accordance with privacy legislation (GDPR).

The Local Government of Sumedang Regency, Indonesia has developed a new platform, ‘SIMPATI (Sistem Informasi Pencegahan Stunting Terintegrasi - Integrated Stunting Prevention Information System)’, as a tool to collect real-time data to make stunting reduction programs more effective and integrated. Through the SIMPATI platform, the government has a way of improving stunting reduction program, increasing stunting data management, and decreasing the stunting rate to solve the problem.

Suwon City, a municipality in South Korea, has streamlined its 12 public institutions by establishing a private cloud-based integrated business service. This boosts work efficiency by providing quality services without constraints on specialized personnel and server room operating environments. Integration of common tasks ensures data transparency and cost-effective operations.

The SMART LIDAR System uses advanced scanning lidar technology to monitor air quality in real-time and detect pollutants accurately. It helps identify and enforce against illegal emissions, reducing environmental pollution. Affordable and scalable, it offers an innovative solution for air quality monitoring.

The project considered the main needs that the Senate is facing: -The need to facilitate citizens' access to public information, large number of requests, long time for responses -Time consuming processes, the need to streamline internal processes -The need to improve transparency of national decision-making process -Low digital skills of employees The project is innovative by digitizing internal workflows (mostly used only paper format), employee training and external processes for citizens

The Sola calculation tool allows estimate the economic impact of 25 distinct social phenomena at municipal, regional and national level. Impact assessments at one, five and ten year intervals can lead decision-makers to better understand how to invest in wellbeing and accelerate impact investing. Results of the tool have been used in several municipalities as part of health and wellbeing promotion. A MOOC course has been developed and similar calculation tools are recently being used in other…