Innovation Tag: Public Service Delivery

The Korean government has implemented a program dubbed the One-stop Customized Lifecycle Services (OCLS) for heirs and expectant mothers, which was created by integrating existing services. With the OCLS in place, people no longer have to visit multiple government offices and they can take care of various issues at once. The government has also benefited from reduced costs and plans to emulate this success in other areas.

Ireland’s Open Data Initiative (ODI) is a key element of the government’s Public Service Reform activities. It aims to increase transparency, stimulate new business, build trust in Government and improve the lives of citizens by delivering better services. The ODI involves significant engagement with citizens, business, the data community, researchers and public bodies. Over 8700 datasets from 100 publishers are available on the ODI Portal which provides free access to data via a central…

The Digital Mobile Key is the Portuguese mobile eID solution, for secure authentication in public & private websites. Instead of relying on different usernames/passwords for each entity, or using their eID Card, citizens now use the Digital Mobile Key, made of a single 4 digits PIN + an OTP(by SMS, email or messaging platform), or a push notification (Digital Mobile Key app) In addition to authentication, Digital Mobile Key also allows digital signatures, both in a personal or a professional…

Asan Imza is the world’s fastest growing national digital identity in the form of Mobile-ID, which is secure, trusted and issued by the government of Azerbaijan. Based on PKI (a public key infrastructure) it is an irreplaceable tool empowering across all sectors, from public to private, including financial institutions and Mobile Network Operators, allowing to digitally verify your identity and create signatures equal to handwritten counterparts, regulated by law.

BPJS Kesehatan is the largest health insurance provider in the world, serving 201 million people in 2018 (80% of Indonesia’s population). In January 2014, BPJS Kesehatan transformed from a state-owned company (PT Askes) with 16 million members into a service suddenly responsible for 121 million people. BPJS Kesehatan has over 7,000 employees, yet this is still not enough to serve the huge number of people requiring their services. This led to the innovation of creating a mobile application.

The Data Science Accelerator is a capability-building programme which gives analysts from across the UK public sector the opportunity to develop their data science skills. Aspiring data scientists work on a project of real business value, supported by an experienced mentor. Graduates of the programme take their new-found skills back to their respective organisations.

The establishment of the Civil Service Management Board (CSMB) was a pivotal step in setting the future direction of strategic leadership in the Irish civil service. The CSMB enabled all Secretaries General/Heads of Offices, for the first time, to meet collectively to have strategic discussions on issues affecting all Government Departments and Offices. The CSMB implements the Civil Service Renewal Plan (CSRP), which seeks to tackle the biggest challenges facing the Irish civil service.

Two decades ago, 80% of Indonesia’s timber exports consisted of illegally-sourced wood. In order to combat this problem and to promote more sustainable forest management, the Government of Indonesia developed an innovative multi-stakeholder approach to ensure that wood products and raw materials would only be obtained or come from sources whose origins and management were legal and sustainable. Thus, the Timber Legality Assurance System (Sistem Verifikasi Legalitas Kayu – SVLK) was born.

Seoul Metropolitan Government (SMG) announced the as a measure to enhance the city’s age readiness by supporting the younger elderly. The plan is one of the SMG’s social innovation model that has transformed towards the convergence of public policies to utilize the 50+generation as a meaningful social capital to cope with the city’s aging issues.

“Kanyashree Prakalpa” (Kanya means daughter, Shree means prosperity) is a unique end-to-end ICT driven Conditional Cash Transfer programme- aims at improving lives of millions of adolescent girls having poor socioeconomic background through Educational, Social, Financial & Digital Empowerment. It has so far changed lives of 4.2 mn adolescent Girls in 4 years.