Case Studies

The Government of Slovenia has developed a new approach to preparing government services and public policies. Through specially designed workshops with a 360° approach to different stakeholders, these so-called ˝Policy Jams˝ aim to develop citizen-centred policy solutions. Based on systems theories and service design principles they open up the discussion space, while gearing participants toward finding viable innovative solutions.

The Portugal Participatory Budget (PPB) is a democratic, direct and universal process that allows civil society to decide on public investments in different governmental areas. It is the first nationwide public participatory budget in the world, enhancing its originality. PPB helps to bring people closer to politics and decision-making, while promoting a deeper connection between regions, integrating the coastline and interior areas, as well as the rural and urban areas.

The Colombian Public Innovation Team ran a trial aimed to improve the quality and quantity of food served in the Colombian government’s school meals programme (PAE). It combined SMS messages to encourage parental engagement in the programme and lighter audits by a third party (local university students). Behavioural insights were applied to inform message design. The project included a learning phase to test and adapt elements of the intervention and an experimental evaluation (RCT) in the…

GovTech Poland is a completely new way of bringing innovations to the public sector. We have set out to define new procurement rules, set standards and build bridges between innovators and officials. Organising competitions, workshops, and introducing new digital solutions ourselves, our objective is to make the administration an agile, responsible partner for SME's and startups.

Our innovation is a platform that takes data from different open data government sources, and proposes a way to use analysis, visualization, models, predictions for citizens, thereby linking data literacy processes with innovation.

Brazil has faced many corruption scandals, which is causing Brazilians, and mainly its youth, to increasingly distrust public institutions in general. A a result, we launched "Cities in Play", a free online game to be played in schools that puts the students in the position of an elected mayor, who needs to choose among different public policies to make his best to succeed in his administration. Our main goal is to enable political awareness in Brazilian youth to allow them to play an active…

BA Obras is a collaborative initiative to open information on public works in the City of Buenos Aires, seeking to increase transparency in the management of public resources. It consists on a portal through which all the residents of the City can track the works in real time; so they can see what works are being done in their neighborhoods, know the dates of start and end of them, and the investment they require, while they can monitor progress.

‘Budget Promises: Beyond Parliament’ is Sri Lanka’s pioneering budget monitoring platform, created to answer two basic questions about the government’s annual budget – 1) is the government doing what they are saying? and 2) is the government saying what they are doing? Since its launch, the platform has been a primary source for citizens, media, and researchers to track progress on budget promises.

The Open Data Policy of the Federal Executive Branch was established by the Decree N. 8.777/2016. Besides establishing the possibility of requesting public databases, the policy sets up the obligation for each body to draw up an Open Data Plan (PDA), which systematizes the planning for the opening of public data. The CGU monitors (through www.paineis.cgu.gov.br/dadosabertos) around 230 federal agencies covered by the decree, establishing regular and customized contact with public managers.

Transport Infrastructure Ireland introduced a new and innovative approach to the management of our eFlow Tolling Operations Contract on the M50 Motorway by introducing a collaborative relationship-based governance framework with our service provider. We expect this innovation to deliver better customer services, improved toll revenues and reduced operating costs, which will result in more available funding for investment in our transport infrastructure and services.