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Created by the Public Governance Directorate

This website was created by the OECD Observatory of Public Sector Innovation (OPSI), part of the OECD Public Governance Directorate (GOV).

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This website, as well as any data and map included herein, are without prejudice to the status of or sovereignty over any territory, to the delimitation of international frontiers and boundaries and to the name of any territory, city or area.
The Digital Agency spearheaded the Policy Data Dashboard Project with an agile approach to visualize policy progress and propogate a culture centered on data. The project aims to effectively integrate data into policymaking by first creating an intuitive dashboard interface. To disseminate this data-centered culture, the project members are developing a design system guideline to empower civil servants in other central ministries and local administrations to create dashboards independently.
The City of Vienna offers a wide range of online services for the convenience of its citizens. The "Mein Wien" platform provides a personalized, one-stop solution for accessing city-related information, simplifying tasks such as registering a residence or paying dog license fees. It goes beyond traditional methods and ensures that citizens experience greater convenience and efficiency in their interactions with the government. With real-time updates on public transportation, weather, air…
Rainlevelr is a joint approach to reduce the risk of flooding. By utilizing the water basins of horticultural companies, the Delfland horticultural area can absorb heavier downpours, thus preventing flooding for both the businesses and the surrounding area. In Rainlevelr, regional authorities, ‘Glastuinbouw Nederland’ and horticultural companies collaborate closely. The uniqueness of this innovation lies in the collaboration among various stakeholders involved in the use of water buffers…
Dutch Central Government (employer) and Trade Unions reserved €6 million to experiment with and include a wide range of (new) Green Benefits in the Collective Labour Agreement (CLA) to fight climate change. Through a unique, multi-party innovation process, over 75 civil servants and multilevel teams were trained in innovation and experimentation and jointly came together to develop green benefits pilots to be included in the CLA. The ultimate goal is to develop methods to involve all levels of…
Fish production within water supply reservoirs is an important socioeconomic activity, but it causes pollution due to the significant release of nutrients into the water. This project developed a new tool that has assisted government in making decisions regarding the permitted input loads of nutrients from fish farms. Before the project, there was no methodology to predict the permitted pollutant loads for a sustainable management of reservoirs located in tropical semiarid regions. The hope is…
The innovation strategically aligns the Chamber of Commerce of Cosenza's (Camera di Commercio di Cosenza) personnel approach with its evolving goals and societal needs. It introduces a fully innovative, multidimensional recruitment process, impacting professional profiles, job announcements, selection processes, and communication strategies. This benefits the Chamber by enhancing recruitment efficiency and attracting qualified candidates, seemingly distant from institution but capable of…
The DYPA Career Days, organized by the Public Employment Service (DYPA) in Greece, fosters direct engagement between the business sector and jobseekers. This marks a significant departure for DYPA as these events are now systematically conducted, spanning the entire country. A key strength of DYPA’s Career Days lies in their comprehensive promotion of employment opportunities and the strategic engagement of interested individuals through a process characterized by simultaneous, adaptable, and…
The Public Employment Service (DYPA) in Greece has launched the PROSVASIS platform, a new digital platform which is based on the latest Web Content Accessibility Guidelines (WCAG) 2.1 AAΑ international standard. With the use of this platform persons with disabilities and especially persons with visual and hearing difficulties, physical and cognitive/mental disabilities have access to the content of the DYPA website thus promoting inclusiveness for these vulnerable social groups.
Facilita Peru empowers public entities in digital transformation by digitizing procedures and services across 449 institutions with 1,500 forms, enhancing accessibility for citizens. Officials manage digital forms without operational costs, and citizens benefit from virtual procedures from home. The innovative virtual parts table streamlines application and record management for enhanced efficiency.
The single digital platform of the Peruvian State offers guidance information for citizens about procedures and services. It centralizes the institutional pages of all entities, as well as all their regulatory information, publications, news and campaigns. It is focused on being an accessible platform that can be used by all people on all devices, considering principles of accessibility and inclusion.