Case Study Library

Laboratori di Quartiere has set up a stable model to link public resources with citizens, engaging them in proximity policy-making across Bologna’s districts. The objective is to shift from the paradigm of smart city to a collaborative “Augmented City”, requiring citizens to not just collaborate to the co-design of urban spaces instead to become responsible of the ongoing transformation.

Swaniti Initiative has undertaken a data and technology driven project that has reduced the number of accidents and fatalities on National Highway 4. The idea leverages data analytics and technology tools to identify patterns and trends in accidents so as to prepare a mitigation strategy using the resources at the disposal of the district police.

Rescuebusters is an interactive 3D-animated game that specialises in youth safety education. It is an unique teaching tool that brings practical examples alongside theoretical learning with animated, real-life based tasks. Rescuebusters offers a immersive world with distinctive, sympathetic characters, unique game mechanisms and development tracking which take teaching to a whole new level.

Estonia is highly dependent on its information systems. Therefore, the concept of data embassies was developed: hosting server locations outside of physical space of Estonia that are legally under the Estonian jurisdiction. This would allow to create copies of key registries that could be used in case of a major availability incident in the country.

Open government carries the promise of more effective, accountable government. To capitalize on this potential, governments like Canada’s have made commitments to becoming open by default. Canada has launched a pilot to implement its vision, providing access to working documents to inspire innovation and create exponential benefits for citizens.

In 2016 three teams of three technologists were paired with three Victorian government agencies and departments to create change through innovation. Victoria Legal Aid (VLA) partnered with Code for Victoria program, created the Legal Aid Checker, which helps individuals assess whether they are in scope to receive assistance from VLA.

Chosen as part of the Code for Victoria program, the Department of Environment, Land, Water and Planning (DELWP) was paired with technology fellows, and over 26 weeks, DELWP worked to find better ways to engage citizen scientists in the collection of biodiversity data across Victoria.

Risk processes in the Australian Taxation Office (ATO) were inefficient, onerous and under scrutiny from a number of reviews. A revised Enterprise Risk Management Framework was released and supported by a simple risk methodology. The framework and methodology supports the ATO to achieve its strategic objectives, harness opportunities and better manage risk. The innovative approach moved risk to be part of the conversation and supports planning. The methodology ensures we harness opportunity, and…

Azerbaijan's Digital Trade HubIt is the first e-trade and e-commerce portal guaranteed by the government. The launch of Digital Trade Hub is a leading factor behind the country's 27% rise in non-oil exports, supporting local producers reaching external markets.    

Over a third of U.S. federal employees are eligible to retire in the next five years, yet only 6% of employees are under 30—a pressing issue given the rate of innovation. Piloted as an effort between agencies and a student-led nonprofit, the Civic Digital Fellowship recruits the next generation of technologists—students and recent grads—pairing them with in-need agencies. It has scaled to six agencies, and is an attractive on-ramp for technical students into public service.