Global: Artificial Intelligence

Several land areas in Colombia lack of formal registry and documents as a consequence of the absence of territorial information and the aftermath effects of the armed conflict. Through the intensive use of new technologies and innovative methodologies, the problem of characterization of vacant areas was addressed by using novel methods to consolidate land data and information, benefiting the farmers of the area.

Customer-oriented public services direct the authorities to look at citizens from their own responsibilities without taking into account a citizen’s overall life situation. A human-centric and life event -based operating model supported with the life-event service ecosystem technology enables the authorities to produce value directly in people's life events through the cooperation of other service providers in a timely and proactive manner.

The innovation was born amid the pandemic and was inspired by the thousands of women that were locked up and forced to live with their aggressors. Just as an example, in 2020, the 144 hotline received >108 thousand communications related to domestic violence. We developed a comprehensive system of care for victims of gender violence in order to improve the state's response to the problem. The innovation consisted not only the gathering and systematizing of information, but also considered…

When artificial intelligence (AI) is unable to achieve required accuracy levels in biomedical analysis involving very large data sets, the models are often discarded and the research is severely hindered. To solve this problem we created a crowd-powered citizen science game, Stall Catchers, to integrate the cognition of public volunteers with AI methods to achieve rapid, expert-like analysis of Alzheimer's research data aimed at accelerating the discovery of a therapeutic treatment.

Creation of a functional prototype of a system, using AI, that assists the citizen in identifying and solving issues related to consumer law and retirement status.

What is government digitalisation and public innovation good for? Rather, who is it good for? In these past few days, I have participated in several powerful events, such as the Tallinn Digital Summit, on the acceleration of digital transformation and innovation in governments. A thought that kept recurring in my mind is that, as the pace of digital transformation accelerates as a structural trend akin of a “game changer,” it is important to remind ourselves...

This toolkit is designed to help governments implement the OECD Recommendation on Digital Government Strategies. By comparing good practices across OECD countries, this site guides decision-makers in using digital technologies to encourage innovation, transparency and efficiency in the public sector. The toolkit is composed of 12 principles to support the development and implementation of digital government strategies that bring governments closer to citizens and businesses, good practices and…

Features: Checklist, Examples or Cases, Guiding framework

On 22 June, I had the privilege of participating in the conference “Artificial Intelligence: What’s in it for the Public Sector?”, organised in Brussels by the European Commission, the Interoperability Unit of DG DIGIT and the Joint Research Centre. It brought together policymakers and experts to discuss the opportunities that artificial intelligence (AI) brings to accelerate governments’ digital transformation and improve the design and delivery of public services. The event was a…

Fast forward and imagine the year 2035. For almost three decades, social media – also known as ‘persuasive technology’ – platforms, in that they attempt to influence users’ attitudes and behaviours, have dominated global markets. But now, the fall of established tech giants is in full swing. In this hypothetical near future, people and governments around the world demanded change after experiencing the negative effects of persuasive technologies. In this new world, governments in…

Hands-on delivery and implementation represent the culmination of the different types of initiatives, structures and mechanisms uncovered in the work conducted by OPSI and the MBRCGI. Likewise, governments are putting in place cross-border enablers to allow for collective design and implementation of innovative policies and services, which can also support all of the topics covered in this series of reports.