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Created by the Public Governance Directorate

This website was created by the OECD Observatory of Public Sector Innovation (OPSI), part of the OECD Public Governance Directorate (GOV).

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Lisbon City Council is one of the 10 largest public purchasers in Portugal. The relevance of public procurement in the municipal activity led to the development of an internal portal - the Collaborative Purchasing Portal - to bring together all those who work in this area. With this Portal, the Lisbon City Council intends to foster an environment of trust, knowledge and sharing, and to strengthen the mission of its workers and the ties that unite them in a digital environment.
The Buenos Aires City Government launched Climate Action, an open data platform that brings together energy efficiency, sustainability and waste management policies to combat climate change in the city. The platform is based on transparency, co-creation, collaboration, citizen participation, accountability and innovation. BA Climate Action was co-created with civil society organizations, environmental experts and citizens.
INDECOPI, the agency of competition in Peru, has created a specialized unit called “Effective Compliance Team”, which incorporates behavioral insights (framing effect) in their communication with other government institutions. Through this innovation, the government has a cost-effective tool to incentivize compliance, ensure the understanding of other institutions about bureaucratic barriers to competition, and benefit economic agents in the market and overall, the citizens of Peru.
First platform in the industry which support standalone and integrated workflow solution for any inspection,which leads to increased efficiency,security,and accuracy of inspection operations through virtual-inspection capability that enables the inspection teams to work remotely and reduce the need for field visits and addresses some pain points which includes inconsistency in quality,time consumption and resource management.stakeholders include Inspectors, Schedulers ,System admin,inspected org
myDYPAlive is a communication channel via which DYPA employment counsellors offer consulting services to jobseekers and businesses via teleconference. It was developed in the midst of the pandemic in order to serve jobseekers and employers who could not visit the local PES services in person due to coronavirus restrictions. myDYPAlive offers interpretation in selected languages and sign language/lip reading.
The project is aimed to prevent the loss of the rights of refugee children in Türkiye due to language and translation difficulties in judicial processes. Children involved in judicial processes, translators, judges-prosecutors and other auxiliary judicial staff have benefited very much from the project. For the first time, the capacity of translators has been strengthened and the secondary trauma risks of children have been mimized.
To provide a systematic approach for initiating and tracking collaborative development processes over time and inform investment decisions in multi-stakeholder environments, Future by Lund (FBL) has implemented a new model for innovation ecosystem portfolio tracking (LIEPT). The model benefits partnering stakeholders by building strategic competence for scaling solutions and working with innovation portfolios as an approach for governing and developing the ecosystem’s priority areas.
IQed (Inquiries/Questions in education) utilizes cutting-edge Democratic Technology in classrooms for the purpose of empowering students and educators in Digital Literacy, Civic Literacy, Dynamic Engagement, Critical Thinking/Problem-Solving Skills and Global Competency Education. IQed enables every student to use their personal devices to explore, investigate and become informed on issues of governance and global matters, so that their voice can positively impact local and global communities.
The AJSC has developed a new model to measure the determinants of the ‘quality of life’ in Ajman, covering six key areas of public service. The Model comprises a comprehensive factor measurement framework embedded on a sophisticated web-based application, with inbuilt protocols for scientific data collection, project management, data visualization and reporting. It systematically measures gaps and impact of interventions, via targeted performance assessment of framework factors.
Mlad.si (which translates to »you are young«) portal captures key information for the young people from the government departments, the youth sector and the non-governmental organizations - all in one place. In addition, all information on the portal is contributed by the young people themselves, i.e. “YOUNG PEOPLE FOR YOUNG PEOPLE”. At the same time, a communication network through social networks (FB, IG, TikTok) is in place and works in connection with the portal.