Customer-oriented public services direct the authorities to look at citizens from their own responsibilities without taking into account a citizen’s overall life situation. A human-centric and life event -based operating model supported with the life-event service ecosystem technology enables the authorities to produce value directly in people's life events through the cooperation of other service providers in a timely and proactive manner.
Innovation Tag: Data
Democratic Technology brings governments and citizens into the 21st century. It empowers engagement in real time on daily issues, between people and politicians in a seamless and transparent way. Using geolocation or an address entry, real verified users are shown their government representatives on their smartphones enabling direct one-to-one messaging on important events. Collected anonymized data enables evidence based decision making for the public and governments.
The Anti-Corruption Digital Marketplace (MDA) is the first space developed by a public institution in the history of Mexico, in which public institutions can share free and ready-to-use digital tools, in order to streamline and promote innovation and cooperation among those that need either software, or other digital resources to achieve common goals in addressing corruption. The MDA contains more than 22 tools, some of them have been developed by other national or local level public…
The projects a collaborative development of a data governance model (DGM) for the CNFL resulting in the improvement of the provision of quality in public services through the use of data. This is an innovative solution developed collaboratively across units and teams.
The Busan Port Authority (BPA) has completed the two innovative projects utilizing the features of sea port, one is ‘piezoelectric power generation system’ and the other is ‘construction wastes recycling project’. Both the piezoelectric power and the recycled construction wastes have been assessed not only to contribute to the improvement of environment, but also, to reduce construction cost. The BPA plans to share the gained outcomes of those projects with other domestic and foreign…
Transparency is a key driver of responsible innovation and improved public trust in governments’ use of data and algorithms. The UK’s Algorithmic Transparency Recording Standard helps public sector bodies provide clear information about the algorithmic tools they use and why they’re using them. The Standard is one of the world’s first policies for transparency on the use of algorithmic tools in government decision making and is internationally renowned as best practice.
Aviation is regulated in a vast set of laws and agreements, on an international and national level and is to be respected by aviators of all sizes; from big national airports, till little children playing with drones. All these different rules and moreover national differences lead to an incredibly complex system to implement. The Belgian Federal Public Service Mobility has developed a system that translates these legal requirements into a single online aircraft registration platform.
Highways and roads are a crucial part of every country’s public infrastructure. Their maintenance currently faces three main challenges. 1) daily road maintenance operations and technical status assessments of highways rely on tacit human experience. 2) inspection and maintenance workers are using portable terminal tools with low levels of intelligence. 3) on-site operations and back-office supervision and management of maintenance operations are inefficient due to slow turnover rates.
The $800B events industry is antiquated. Huge gaps exist between cities and events. EQ is a mobile platform that streamlines traffic, navigation, crowd control, and security in real time around crowded environments while collecting critical data and analytics. Vasta will soon unveil this next-generation suite of event and venue planning services and digital simulation platform. The EQ Platform was made for cities of any size; public safety; citizens/visitors; fans/non-fans; and for organizers.
The tree of truth project was called to life in the beginning of 2019 together with Estonian main government office. We tried to solve the problem of how to display the 135 most important indicators of Estonian life to express the health of Estonian society.





