Innovation Tag: Digital and Technology Transformation

In 2015, Semarang City transformed its passive maternal care system to improving access. This was achieved through proactive door-to-door work, cross-sector collaboration, community involvement, tech use (Sayang Bunda and Teman Bunda apps), and capacity building aimed at women's empowerment, leaders, and health workers. Prioritizing equal rights, the innovation emphasized prevention and comprehensive monitoring, marking a shift from a passive to a proactive healthcare paradigm.

"Påkobla Hjelpemiddel" (PH) is a digital solution developed from a digitalization department in Kristiansund Municipality, Norway. This innovative system addresses challenges in inventory, distribution, and logistics, improving the efficiency of delivering assistive devices. PH will be completed as a system in the end of 2024, but is today used by four municipalities that are a part of the innovation.

A flourishing private sector is essential to the development of Oman’s economy. Encouraging and helping foreign entrepreneurs and investors to set up and run businesses in Oman is vital to achieving this objective. The Oman Business Platform is a one-stop-shop platform that provides fast and easy access to all relevant e-services for foreign investors planning to set up and manage companies, helping to make Oman one of the most welcoming and efficient business environments in the world.

The MAP |Early Warning Mechanism is an online and free tool that places Portugal in a pioneering path at the level of the EC and the OECD, for the support given to companies in an early stage of their financial problems and/ or levering their growth. It provides indicators allowing capacity building of entrepreneurs, better-informed decision-making processes, and more efficient and sustainable management. The results achieved prove the success of this tool, as referred in 3.5.

The National Injury Insurance Agency Queensland in partnership with Queensland University of Technology is revolutionising support for those severely injured in accidents by offering a digital platform for easier access to services and self-management. This initiative provides a seamless, empowering user experience, enhancing independence and trust in public support systems. It's innovative because it transforms traditional, paper-based processes into an accessible, efficient digital solution.

A partnership of the University of Cape Town's Design Thinking School and the Western Cape Public Library Service sought to reconfigure the service delivery model of public libraries to draw in South Africa's young adult demographic. A pilot in Wellington (Cape Winelands) yielded three user-tested solutions to improve the library services model and effectively respond to the often neglected needs of young people not in employment, education, or training (NEETs).

This is a large-scale national initiative employing artificial intelligence techniques to proactively predict which patients are most likely to miss their appointments in outpatient clinics. It uses machine learning techniques to process, analyse, and train data in the electronic medical record (EMR) system, encompassing patient, clinic, and appointment history. The no-show rate at KAMC has decreased by 10%.

In response to the universal issue of a demand-supply gap in the labor market in Bangladesh, the Aspire to Innovate (a2i) Program has launched National Intelligence for Skills, Education, Employment, and Entrepreneurship (NISE). The innovation seeks to utilise data to help those who wish to enter the job market make informed decisions. It is a pioneering approach that ensures collaboration between government ministries and skills service providers under one umbrella to remove unemployment.

The Nafath app introduces a pioneering approach to authentication in Saudi Arabia. By leveraging biometrics and utilizing the mobile camera, it offers a secure and user-friendly app for authenticating user identity digitally. This innovative solution not only enhances identity authentication but also benefits all citizens and residents by simplifying digital interactions and empowering them to navigate the digital landscape with confidence, all through the convenience of their mobile devices.

The AI Competence Center of the Munich City Government is an innovative approach to creating a city-wide AI infrastructure. By providing expertise and support for the implementation of AI solutions, the center aims to increase the efficiency of city services and improve the lives of citizens. The center is unique in its role as a government-run AI center, which sets it apart from other AI initiatives.