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Created by the Public Governance Directorate

This website was created by the OECD Observatory of Public Sector Innovation (OPSI), part of the OECD Public Governance Directorate (GOV).

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13 Fellows from 10 different African countries in 8 institutions of the African Union to build a culture of digital innovation: the AU Digital and Innovation Fellowship is the first supranational initiative to make administrative processes in the African Union more user-centred and effective. The challenge: 12 months to integrate innovation into the African Unions processes and products. The results: 11 products in diverse AU institutions and units. And that is just the start!
Zaragoza City Council has launched a new electronic citizen participation platform with the aim of involving its citizens in public policy decisions and in the design of its services. It provides an interactive space for residents to actively contribute, strengthening the collaboration between the administration and the community, thus fostering a more inclusive and transparent management.
In Peru, the lack of systematic evidence hinders efficient budget allocation and innovative public policy. The MEFLab addresses this by conducting experimental evaluations of programs and policies that benefit the Peruvian Ministries and the citizens through improved public services. The lab's innovation lies in using existing evidence, creativity, and collaboration to design new public policy solutions and promote evidence-based decision-making.
The National Internship Program, coordinated by the Presidency of the Republic of Türkiye Human Resources Office, is a nationwide program designed to assist youth employability and school-to-work transition. It involves all public institutions and voluntary employers with the aim of providing internship opportunities for university students with principles of equal opportunity and merit ensured by its platform. The Program helped and encouraged candidates to engage in activities for their…
As part of the National Strategy to Combat Poverty (ENCP), PlanAPP is piloting a participatory monitoring and evaluation (M&E) model. This model involves designing mechanisms for participation in collaboration with social sector organisations. Following this, individuals living in poverty will participate in the M&E process of the ENCP from its inception. The goal is to enhance the development of well-informed and contextually relevant public policies, foster a culture of participation, and…
People are demanding increased transparency and participation in government decision-making processes. Project Heart brought together people with lived experience, researchers, designers, and policy analysts to co-envision a way for engagement to be meaningful and bring about more caring and equitable futures for all. The findings are a rallying call for governments to change common practices and move towards co-designing policies/programs as a path to (re)building community relationships.
To tackle air pollution and climate-related challenges, Milan has devised and executed a groundbreaking initiative to engage citizens in sustainability planning – the Permanent Citizens' Assembly on Climate. By fostering inclusive deliberations, the Assembly puts forth tangible recommendations for the city's long term sustainable development agenda. Its innovative model guides an equitable transition that positively impacts all residents ensuring durable civic participation in policymaking.
DCCEEW partnered with the CSIRO to develop a novel approach to track social licence for the energy transition. A valid and reliable survey instrument was designed and deployed to measure Australian attitudes and behavioural intentions towards the energy transition. As the energy transition has been met with concern from communities, results from this survey are key to developing evidence-base policy, and to bassline and track social licence to ensure a speedy and just energy transition.
Cyd (pronounced “Keyed”) is the community-led platform for procurement and commercial practitioners across the public sector in Wales. It’s helping the Welsh public sector to learn from and support each other to implement policy through their day-to-day activities, in line with the Well-being of Future Generations (Wales) Act 2015. The characteristics of Cyd are: user-centred, design-led, iterative and incremental, collaborative, multidisciplinary, and working in the open - inherently…