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Created by the Public Governance Directorate

This website was created by the OECD Observatory of Public Sector Innovation (OPSI), part of the OECD Public Governance Directorate (GOV).

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To help citizens, health professionals and authorities to handle the Covid-19 pandemic, TISK IKT, a set of interconnected digital solutions, was set up by the Norwegian Directorate of Health. Through exchanging health data, it set a national record in cooperation between 9 government agencies and the medical association to innovate new digital solutions at extremely high speed.
The digital compensation scheme was created to support Norwegian businesses to endure the financial consequences of the Covid-19 pandemic. The scheme designed was quick, efficient, and can be relaunched when needed. Checks are done before the disbursement, which minimizes the need for verification afterwards and also prevents misconduct. Applications are approved by an auditor, and then automatically processed and checked against information from a variety of sources and registers. Information…
We have developed an innovative GDP forecasting application based on Explainable Machine Learning (XML). It allows users to generate accurate and explicable economic forecasts from data sets with multivariate time-series. The application displays novel prediction changes for temporally ordered variable values, which largely increases the ability to explain predictions. It also includes a hybrid machine learning (ML) model that seamlessly combines all algorithms which outperform Sweden's National…
The Finish Government established a network-based Competence Centre for Sustainable and Innovative Public Procurement (KEINO) in 2018. The Centre provides, free of charge, advisory services to public procurers, promotes the strategic importance of procurement competencies in public management, facilitates creation of buyers’ groups among procurers, and disseminates information and good practices. The network consists of five public organisations.
Finland’s Ministry of Finance set a target for all public services to be available digitally by 2023 as part of its Program for Promotion of Digitalisation. The 'Co-designing future digital services' project is a new way of providing free expert mentoring for public sector organisations in developing their digital services, with an emphasis on collaborative learning. The aim of the project is to ensure that future digital services are designed to be human-centered and of high quality.
To provide a systematic approach for initiating and tracking collaborative development processes over time and inform investment decisions in multi-stakeholder environments, Future by Lund (FBL) has implemented a new model for innovation ecosystem portfolio tracking (LIEPT). The model benefits partnering stakeholders by building strategic competence for scaling solutions and working with innovation portfolios as an approach for governing and developing the ecosystem’s priority areas.
The innovation addresses bullying in schools. How to report it and how to follow it. The innovation is a tool on how to report bullying quickly and react to it effectively. Also on how to follow up and analyze data regarding bullying. The innovation lies in the use of existing tools within Google Workspace for Education and on how to use digital tools to identify and react to bullying. Many schools use Google Workspace for Education, so the innovation does not require any further investment.
The Ukraine war established a commitment to work across sectors to improve digital services to refugees. Focus on end user needs and an unbureaucratic organizational model have produced tangible results such as: Better update of address information in national register Electronic identification - access to digital services Twelve agencies worked with obstacles and bottlenecks in the refugee's user journey, with the objective of good transitions between services.
The Swedish Center for Digital Innovation has through a partnership with a small software development firm created a digital maturity assessment (DiMiOS) that has been nationally scaled in Sweden. DiMiOS has so far been used in over 400 public sector organizations. Through DiMiOS, public sector organizations are sharing new insights between and within municipalities, regions and agencies, increasing digital maturity in the entire sector. The assessment also acts as a data pump for research.
The Violence Early-Warning System (ViEWS) is a publicly available data-driven forecasting system at the frontier of research that generates monthly predictions of conflict fatalities up to 36 months ahead – throughout Africa and the Middle East. The project launched in 2017 to help policy-makers and practitioners plan anticipatory action and humanitarian interventions with a transparent and evidence-based approach. It is based at Uppsala University and Peace Research Institute Oslo.