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An additional 395 case studies are available in the case study archive.

The program transitions chronically homeless patients from the Emergency Room into permanent supportive housing. Their partner, the Center For Housing & Health, has developed a network of 27 supportive housing providers representing ~4,000 scattered site one bedroom apartments dispersed throughout Chicago. The project has housed 59 patients to date, and has found very high mortality (34%) and high rates of uncontrolled chronic disease. Housing is health - it is as a dangerous health condition.

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The City of Austin has launched a shared approach to user-centered design, iterative technology development, and collaborative policymaking through its Office of Design & Delivery, which has grown to include over 25 experts in service design, interaction design, content strategy, web development, and agile product management. Through cross-disciplinary teams spanning design, technology, and policy, their teams have improved outcomes in public safety, public health, and digital transformation.

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USE-IT!, Unlocking Social & Economic Innovation Together!, is a whole neighbourhood approach to addressing urban poverty.

It innovates by building bridges between the places, the people, the public sector, the private sector and civic society partners in a community so they can co-produce solutions to poverty that unlock opportunities and that fits their needs.

By doing this, USE-IT! works by respecting what is already there in a community rather than by assuming what needs to change.

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The European Qualifications Passport for Refugees is a unique instrument providing refugees with an assessment of qualifications that cannot be fully documented. Based on the Lisbon Recognition Convention (Council of Europe/UNESCO), the methodology tested by the Council of Europe, the UNHCR, nine countries, National Recognition Centres and universities enables refugees to have their qualifications accepted across borders to continue their studies or find a job related to their education.

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What if you were given $100 that you could use to support local candidates of your choice running for office in your community? In Seattle, more than 480,000 residents were given four $25 vouchers they could give to candidates running for local office. The goals of the program are to increase the number of residents donating to local campaigns and to encourage residents to run for local office.

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Work 2.0 Lab is a new collaborative working and learning environment. It is available to all agencies and civil servants in government and other organisations involved in the 2-years experiment. The purpose is to promote better, higher quality ideas, solutions and decisions on cross-cutting matters outlined for example in the government program. Work 2.0 Lab provides the structures and platforms (environments, spaces, networks, methods) for collaborative learning needed to work together.

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