The General Ombudsman Office/CISET/SG/PR (OUVPR) is considered, by part of the population, the highest instance of support for solving problems of access to public services. Among the different social profiles that seek assistance, a large portion of "digitally excluded" stands out; according to IBGE (2018) they represent 25.3% of the Brazilian population. The innovation was due to the unprecedented automation of the process, enabling isonomic treatment of the demands of the "digitally…
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Creation of a functional prototype of a system, using AI, that assists the citizen in identifying and solving issues related to consumer law and retirement status.
"Our Europe, Our Future" is a vast consultation of young people in France and Germany carried out in the framework of the Conference on the Future of Europe. 95,000 young people from both countries expressed their priorities for Europe in two consultations: one carried out on the initiative of the French Ministry of Europe and Foreign Affairs, the other in cooperation with the Franco-German Youth Office and with the support of the German Foreign Ministry.
Those who are now teenagers will be in charge of resolving complex problems in 2050, in particular those related to the climate crisis and its impact on cities. They will need to be equipped with soft skills to develop generosity, creativity or teamwork; unfortunately, traditional schools are not prepared for this task yet. The Mayor's office from Suba, Bogotá, in alliance with te Bogotá Lab iBO and with the World Bank, developed an experiment to test a gamified program that uses ICT to…
Repetitive tasks for a civil servant involve between 3 and 6 hours a day, and generate delays in administrative processes and increase human errors. By innovating the automation of these tasks, using a free Robotic Process Automation (RPA) software, response times, costs and quality of service within the District institutions and to the citizen are improved.
We detect wicked problems and turn them into new spaces for innovation. It is a platform for all Estonian ministries, the public and the private sector, experts and entrepreneurs to join forces and build the future that we deserve. We are untapping new markets with a powerful but lean public-private collaboration.
Aviation is regulated in a vast set of laws and agreements, on an international and national level and is to be respected by aviators of all sizes; from big national airports, till little children playing with drones. All these different rules and moreover national differences lead to an incredibly complex system to implement. The Belgian Federal Public Service Mobility has developed a system that translates these legal requirements into a single online aircraft registration platform.
Highways and roads are a crucial part of every country’s public infrastructure. Their maintenance currently faces three main challenges. 1) daily road maintenance operations and technical status assessments of highways rely on tacit human experience. 2) inspection and maintenance workers are using portable terminal tools with low levels of intelligence. 3) on-site operations and back-office supervision and management of maintenance operations are inefficient due to slow turnover rates.
The $800B events industry is antiquated. Huge gaps exist between cities and events. EQ is a mobile platform that streamlines traffic, navigation, crowd control, and security in real time around crowded environments while collecting critical data and analytics. Vasta will soon unveil this next-generation suite of event and venue planning services and digital simulation platform. The EQ Platform was made for cities of any size; public safety; citizens/visitors; fans/non-fans; and for organizers.
This innovation represents Asia’s first public bus with a live green mat on top. The Green Roof Bus was developed for:
1. Awareness: To remind people of the flora and fauna that are sacrificed for dozens of new building. By using public transport, the outreach was wider and also serves to remind the public that public transport greatly reduces your carbon footprint versus owning a car.
2. Bus temperature reduction: both internal and external and in turn, reduction of fuel consumption.