Case Study Library

The Data Science Campus vision is data science for public good. Our goals are to explore new data sources, perform cutting-edge research with new-generation tools and technology, and build data science capability across government. This will enable the UK to grasp the transformational opportunities offered by data science, inform our understanding of the UK, and support better decision-making.

SKYrooms is a network of spaces that enable effective collaboration across sectors to inspire breakthrough innovation. The prototype, which overlooks Big Ben, was developed with IDEO and the Royal College of Art. It celebrates both historic architecture and cutting edge technology, using design to signal new ways of working, new permissions and embed an innovation culture.

The Ministry of Economic Development and the National Clearing House implemented a program to promote cashless payments in public administration. Our goal is to develop a model for acceptance of non-cash payments using point of sale (POS) terminals and enable the use of virtual terminal (WebPOS Paybynet) in public sector, which is free for both the administration and the citizens.

As one of Open Government Partnership’s co-founders, Brazil has developed a new co-creation methodology to define the commitments of its National Action Plans (NAP). It has envisaged co-creation workshops with parity participation of experts from government and civil society in chosen themes. The initiative aimed to conciliate the watchful eye of civil society’s representatives and the technical eye of those actors who live the reality of the state administrative machinery to set…

Innovative use of digital and online opportunities has made it easier for people to have a greater say in local decision-making in Scotland. A unique cross-sector collaborative approach was taken to developing digital, with collective solutions and sharing of learning achieved through an open, iterative and experimental methodology. The Scottish Government encouraged rapid growth of participatory budgeting and digital, in line with the ambitions of open government and strengthening democracy.

In the labour and social services administration, the Trelleborg municipality uses the help of a case handler program to automate certain parts of processes that concern for example processing of financial assistance. The result is less administration and more time for core services.

Predictiv is a web platform that enables governments to test whether new policies and interventions work with an online population before they are deployed in the real world. The tests take 1 to 2 weeks to complete, enabling policymakers and Ministers to get answers to questions that would have taken months (or years) to answer in the past.

The Usalama app is a platform that connects users and emergency service providers (ambulance, security, police, road-side assistance) in a quick and efficient manner, utilizing real-time user data, and an integrated web-based back-end portal.

High transaction costs, long bureaucracy, and a weak controlling system create bad image of public services, especially in terms of forestry business. One Timber One ID (SIPUHH) is an innovation as a tool in controlling forestry business. It provides a system in which any timber traded has an ID, so its origin and legality can be identified. It promotes greater accountability on the timber industry to respect forestry law.

Studies carried out in 2014 by the Superintendency of Electricity and Fuels and the National Consumer Service, showed as a result that the people did not understand or trusted the electricity bill. This was the starting point of the work developed jointly with the Laboratory of Government, using a design thinking approach, which resulted in a new bill co-created with our citizens. This new, user-centric bill vastly improved readability and improved citizen trust in the government agency.