Country: Estonia

The number of traffic accidents resulting in human casualties have not shown any significant decrease in Estonia over the past ten years. While velocity is one of the factors to significantly increase the severity of the consequences, user-centric approaches also lead to the realisation that in Estonia speeding is a widely accepted social norm. An innovative approach was developed in order to test the effect of losing time, instead of money, as a potential measure to affect drivers’ behaviour.

The Governments of Estonia and Finland are exchanging data across borders in an X-Road Trust Federation. The countries had already developed and implemented their own national data exchange layers based on the X-Road technology. The two instances now communicate with each other in the first international interoperability ecosystem of its kind, facilitating the real-time availability of information on population and businesses in the face of increasing trans-border economic activity.

The Digital Court File is an everyday tool for judges, court staff, lawyers and parties to a proceeding that will replace the paper-based court file entirely. It links hundreds of pages of court files into a single view, and all participants in the proceedings can access the documents electronically. The Digital File can also be used as a tool to make cross-references, add notes and comments, search by keyword, filter documents and export them to your computer.

Estonian Government has launched an action plan for life event service design. The target is to have by the end of 2020 seven life event services designed and live. One of the first of these life event services is having a child service that has the first part of it, proactive offering of the family benefits is live since October 2019. It means that once the birth of a child is registered and given a name, an email is sent to the parents to receive family benefits.

The Estonian state offers families all different types of family benefits that new parents had to apply for. We found that such an important benefit should not be claimed like that. We built an IT system that allows us to offer benefits to families in a proactive way. Ou innovation is as simple as that - "congratulations on having a baby, here are your benefits!" Because the baby requires attention, love and of corse time, why waste it on communicating with the state.

As a pilot project, the first piece of AI software developed in public-private cooperation was recently added to the Estonian code repository, which can be re-used and developed further free of by all public and private stakeholders. We also created a new form of cooperation, a framework in order to make cooperation between companies and the state sector in IT development possible in the complex web of procurement rules. This project enables to build solutions for the digital state by anyone.

Suve is an automated chatbot, whose main task is to make sure that you and everyone living in or visiting Estonia get their questions answered from official sources. Suve has been integrated into several public websites. During the emergency situation related to COVID-19, she helps to provide accurate and trustworthy information in English, Estonian and Russian.

This short questionnaire will help assess the risk of being infected and provides recommendations based on the individual's situation. The answers in turn help the Estonian Health Board assess and predict the spread of the virus in Estonia. By answering the survey, further suggestions on how to behave in the situation will be received. By submitting this questionnaire, it is agreed that the IP address is being logged for the Estonian Health Board to differentiate between multiple entries. The IP…

The application visualizes the mobility of the Estonian population from February until May and illustrates the movement restrictions created to stop the spread of the virus. The data comes from one of the mobile service providers in Estonia and was published in the beginning of April.

The infection data about all the counties of Estonia in comparison to other counties. This visualization was created by the research group from the University of Tartu and was published early April to share information with the public. This was very important because there were three countiesthat were very heavily infected.