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Created by the Public Governance Directorate

This website was created by the OECD Observatory of Public Sector Innovation (OPSI), part of the OECD Public Governance Directorate (GOV).

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The Rural Support Service of Latvia (RSS) is responsible for the implementation of unified state and European Union support policy in the sector of agriculture, forestry, fisheries and rural development. The project was initiated by the need to reduce bureaucratic burden and help customers to receive support easy, quickly, without mistakes. RSS cooperated with different stakeholders, such as private sector organizations, service providers, clients and professionals from agricultural holdings.
The imIN-hub aims to envision health services for the citizen of tomorrow. It focuses on developing and adapting towards innovation products, services and training in the areas of eHealth, ICT, Mobile, AI, and Robotics. The project aims to take targeted actions to achieve a digital health model closer to citizens at every stage of their life. The imIN-hub seeks to be the backbone of health innovation in Portugal while working on internal innovation of the national public health company (SPMS)…
With the introduction of 5G, global attention on electromagnetic field (EMF) safety has greatly increased. As such, the “IoT-based, unmanned remote EMF measuring equipment” has been developed steadily to measure EMF 24/7/365 while extending EMF measurement to the entire living environment. An “EMF monitoring system” has also been deployed to manage EMF in real time. In so doing, the system has contributed to the building of an EMF-free country while relieving public anxiety over EMF.
IPJM offers a constructive tool for multi-disciplinary teams to work together in designing healthcare solutions, through mapping the physical and emotional journey of patients for both the current service and the proposed service reform. It supports groups in understanding and negotiating the conflicting requirements that can arise during transformational projects. This is achieved using journey mapping and user personas for graphically externalising key domain knowledge.
The Government of Korea has begun to implement a new Public Procurement of Innovation (PPI) policy, aiming to facilite the diffusion of innovation on the wider market. The Ministry of Science and ICT's new approach takes the existing innovation practice a step further by working in conjunction with associated public R&D projects to identify technological novelty and highlight potential social, economic impacts. This builds confidence for innovative companies and further facilitates public…
The last field survey done in the UAE was in 2005 and since then the Ministry has been relying heavily on statistical data from the 2005 survey, thus creating the need to have a new agricultural survey done with high accuracy, speed, and low cost. A drone-enabled aerial mapping system was used to generate high-resolution highly efficient aerial data over 1100 square kilometre within 12 months, at a cost of less than five times the cost of a field survey, and obtaining 52 parameters statistical…
Ukraine has a large amount of state owned assets which are in most cases mismanaged or sold via corrupt procedures, meaning a large portion of funds never reaches local and state budgets. ProZorro.Sale developed an advanced electronic auction system, which introduced complete transparency and digitised the state asset management process. Through fair and innovative online auctions, coupled with open data, the system has replenished local and state budgets by $1 billion in 3 years.
The innovation has been developed to support data-driven decisions and to improve transparency and efficiency for better governance. Manual analytic work can be better organised and automated by offering self-serving dashboards and infographics. Data Warehouse and Business Intelligence are used as a central governmental platform to be offered as a service to the public sector. The project is introducing new concepts and tools of analytics and business intelligence in the public administration…
The initiative aims at overcoming poor-quality broadband in specific city neighbourhoods in the Reggio Emilia area by allowing access to the Metropolitan Area Network (the broadband network owned by the public administrations of Emilia-Romagna). The system was put in place through the instalment and operation of broadband wireless infrastructures by Neighbourhood Social Centres acting as broadband providers for citizens and businesses of their respective areas.
‘Mobile Certified Mail Project’ for Public Sector provides an enhanced convenience to the public by enabling real-time visibility after an identity authentication of the recipient. By working with 60 administrations and public agencies involved in national taxes and social insurances, and platform companies that have 96% of South Korea’s population as members, this project contributes to promoting the public right to know and to strengthening social welfare benefits.