Case Study
The complex approach to technology use for customers: from an Electronic Application System to a…
The Rural Support Service of Latvia (RSS) is responsible for the implementation of unified state and European Union support policy in the sector of agriculture, forestry, fisheries and rural development. The project was initiated by the need to reduce bureaucratic burden and help customers to receive support easy, quickly, without mistakes. RSS cooperated with different stakeholders, such as private sector organizations, service providers, clients and professionals from agricultural holdings.