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Created by the Public Governance Directorate

This website was created by the OECD Observatory of Public Sector Innovation (OPSI), part of the OECD Public Governance Directorate (GOV).

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"Being new in Norway", is a prioritized life event in the Norwegian government`s digitization strategy aiming to: Provide a holistic and comprehensive public info to the newcomers as end-users Accelerate newcomers’ participation in work and society Increase public resources efficiency The website nyinorge.no/en is addressing those goals and is a hub for accessing public information to newcomers We used foresight methodology to contribute to more long-term and sustainable service delivery.
UAsk, born from the need for seamless access to government services in the UAE, is an AI-powered chatbot transforming citizen engagement. Serving residents, businesses, and visitors, it leverages generative AI, particularly ChatGPT, for real-time, multilingual, and reliable information. Its innovation lies in delivering an inclusive, user-centric, and efficient digital experience, revolutionizing interactions with diverse government services within the digital governance realm.
The City of Austin has piloted an anticipatory governance tool named the Civic Research Agenda (CRA) to help the City become future-ready in the face of complex civic challenges. The CRA leverages a strategic foresight methodology to proactively plan for plausible future scenarios and identify implications for decision-making today, thus moving the City away from reactionary and short-sighted policy making and enable it to “look around the corner” to future challenges and opportunities.
The Service Centre for Continuous Learning and Employment (SECLE) was established to anticipate the skills needed in working life and to fund competence services to proactively improve the matching of skills and jobs. SECLE’s new online service, Osaamistarvekompassi (Skills Needs Compass), provides anticipatory data on job transitions, along with insights on near-future skills needs derived from AI-assisted data mining, in a user-oriented way. The service guides the allocation of SECLE’s…
Rainlevelr is a joint approach to reduce the risk of flooding. By utilizing the water basins of horticultural companies, the Delfland horticultural area can absorb heavier downpours, thus preventing flooding for both the businesses and the surrounding area. In Rainlevelr, regional authorities, ‘Glastuinbouw Nederland’ and horticultural companies collaborate closely. The uniqueness of this innovation lies in the collaboration among various stakeholders involved in the use of water buffers…
ANII, in collaboration with the private sector and the support of Uruguay's Ministry of Health, is piloting a novel Open Innovation Initiative (MH2030). Ageing populations and rising numbers of people with multiple chronic diseases are placing an increasing burden on health systems. There is a need for improving healthcare by fostering an innovative environment. Through this new co-creative approach, local entrepreneurs work collaboratively with partnering healthcare institutions to tailor and…
The techDetector is the first technology radar giving an overview of emerging technologies that have the potential to influence the area of sustainable development in the future. It lists future technologies from all sectors of sustainable development and assesses their potential impact on sustainability and gender equality. The techDetector helps inform, sensitize and support foresight processes, enabling better decision-making by providing sound information on technological developments.
The NSW Government has developed a whole of government spatial tool to improve planning and pre-development processes. The tool modernises the traditional approach to strategic planning, site assessment & land use evaluation and provides user friendly access to GIS capabilities where multiple agencies can work together on a project in NSW public sector. Through this, government agencies are enabled to make faster, better informed, more transparent and consistent decisions on NSW land.
Socioeconomic relations of all levels of settlements are examined with big data at the scale of the smallest settlements to the metropolitans (81 provinces, 973 districts and 37.036 rural units) in Türkiye. The attributes, needs and comparative advantages of each of the settlements analyzed in YER-SIS with an innovative methodology will enable evidence-based national and regional development policies. Public and private sectors, universities, and NGOs are primarily users benefiting from…
IQed (Inquiries/Questions in education) utilizes cutting-edge Democratic Technology in classrooms for the purpose of empowering students and educators in Digital Literacy, Civic Literacy, Dynamic Engagement, Critical Thinking/Problem-Solving Skills and Global Competency Education. IQed enables every student to use their personal devices to explore, investigate and become informed on issues of governance and global matters, so that their voice can positively impact local and global communities.