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In Argentina 30% of women do not comply with prenatal check-ups and almost 1 in 10 have their first contact with the health system at the time of birth.
"Crecer con Salud" is a virtual assistant based on Facebook Messenger that works outside the health system, identifying and recruiting pregnant women where they are. The bot is designed to accompany women during their pregnancy and the baby's first year with personalized information and reminders of attendance to pre and post natal check-ups.

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Obtaining a Certificado Único de Discapacidad (CUD, a disability certificate) in Argentina was a complex, painful and difficult process. It was a citizen’s right, but did was not a digital service. The process lasted up to 7 months and had 4 steps. There is now one step. A wizard guides citizens in the requirements of the application, an online appointment system schedules the interview and proactively provides notifications in the citizen's digital profile. The redesign of the service put citizen needs before bureaucracy in order to provide high-quality service.

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Online and interactive platform that allows citizens to access information on more than 1000 public projects of the Buenos Aires City Government (hereinafter, “GCBA”). Providing data visualizations and geo-referenced maps, BA Obras facilitates citizen control. The initiative seeks to increase transparency in public management based on real-time monitoring with up-to-date and structured data.

The government of Buenos Aires City published BA Obras code in Github, so other governments can replicate this platform and developed manuals with general guidelines on how to implement an open public works site using BA Obras code. There is a help desk for technical support to governments that wish to replicate it.

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An online and interactive platform that allows citizens to access information on more than 1000 public projects of Buenos Aires City Government. Providing data visualizations and geo-referenced maps, the Observatory facilitates citizen control. The initiative seeks to increase transparency in public management based on real-time monitoring with up-to-date and structured data.

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The central government is improving social and urban integration of informal settlements faster than ever. Through a collaborative approach, we invited social organizations to design and conduct the 1st National survey of slums. With a mobile app and training, the inhabitants of the neighborhoods help in the process. Then, the families received a Certificate that allows them to request public services.

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In Argentina, public servants are getting promoted according to their innovation level. To support this initiative, The Design Academy for Public Policy teaches public servants how to innovate. At the Academy, we teach the core skills and innovative tools public servants need to acquire in order to solve future public challenges, and at the same time empowers them to be part of a cultural change within the government.

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