Individuals often experience managing tasks related to individual finances and debt as burdensome and shameful. As a response, Financial advice clinics in Finland provide anonymous, low-threshold guidance and advice for citizens with small and large financial questions without booking an appointment. Citizens have the possibility to meet professionals from different fields simultaneously, and receive help for their financial issues at the same location.
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The Sola calculation tool allows estimate the economic impact of 25 distinct social phenomena at municipal, regional and national level. Impact assessments at one, five and ten year intervals can lead decision-makers to better understand how to invest in wellbeing and accelerate impact investing. Results of the tool have been used in several municipalities as part of health and wellbeing promotion. A MOOC course has been developed and similar calculation tools are recently being used in other…
Santo Stefano di Sessanio is a rural village affected by long-standing depopulation and marginalisation phenomena that need to be effectively tackled. Seizing the opportunity of funds for socio-economic revitalisation, a participatory process was promoted to identify a framework of proposals responding to real local needs and aimed at improving the attractiveness and liveability of the village, while strengthening the local community's sense of trust, spirit of cooperation and responsibility.
DCCEEW partnered with the CSIRO to develop a novel approach to track social licence for the energy transition. A valid and reliable survey instrument was designed and deployed to measure Australian attitudes and behavioural intentions towards the energy transition. As the energy transition has been met with concern from communities, results from this survey are key to developing evidence-base policy, and to bassline and track social licence to ensure a speedy and just energy transition.
Cyd (pronounced “Keyed”) is the community-led platform for procurement and commercial practitioners across the public sector in Wales.
It’s helping the Welsh public sector to learn from and support each other to implement policy through their day-to-day activities, in line with the Well-being of Future Generations (Wales) Act 2015.
The characteristics of Cyd are: user-centred, design-led, iterative and incremental, collaborative, multidisciplinary, and working in the open - inherently…
Digital attacks such as online fraud, data misuse, phishing and cyberbullying are on the rise. Many victims do not know where to turn. The "Cybercrime Helpline", a call center service by the City of Vienna, offers fast and uncomplicated support. Existing services were integrated into rapid iteration cycles, organizational interfaces were created and the working method was established. The extension of the successful service by a highly topical subject area underlines the innovative approach.
Launched in 2021, the Smart Agriculture Boxes Project aimed to address critical challenges faced by farmers in Mpumalanga South Africa through the creation of an growing box. These challenges included limited land availability, water scarcity, and the imperative for sustainable agricultural practices. The box has a water-efficient design, maximizes crop yields, and is mobile and relocatable.
The initiative recognized the profound impact of these issues on food security, poverty, and…
The City of Austin has piloted an anticipatory governance tool named the Civic Research Agenda (CRA) to help the City become future-ready in the face of complex civic challenges.
The CRA leverages a strategic foresight methodology to proactively plan for plausible future scenarios and identify implications for decision-making today, thus moving the City away from reactionary and short-sighted policy making and enable it to “look around the corner” to future challenges and opportunities.
Digital Training for All ensures and monitors the continuous progress in digital skills to promote the digital training of citizens by integrating and enhancing the city's public-private strengths. To this end, a dynamic alliance will be created to stimulate the city's digital skills ecosystem, bringing it closer to the public. Among its initiatives, Digital Volunteering is already a reality, a digital accompaniment project for the elderly population to mitigate loneliness and reduce the digital…
Case Study
Osaamistarvekompassi: Tackling Skills Mismatch through AI-assisted Skills Needs Anticipation

The Service Centre for Continuous Learning and Employment (SECLE) was established to anticipate the skills needed in working life and to fund competence services to proactively improve the matching of skills and jobs. SECLE’s new online service, Osaamistarvekompassi (Skills Needs Compass), provides anticipatory data on job transitions, along with insights on near-future skills needs derived from AI-assisted data mining, in a user-oriented way. The service guides the allocation of SECLE’s…