Skip to content
An official website of the OECD. Find out more
Created by the Public Governance Directorate

This website was created by the OECD Observatory of Public Sector Innovation (OPSI), part of the OECD Public Governance Directorate (GOV).

How to validate authenticity

Validation that this is an official OECD website can be found on the Innovative Government page of the corporate OECD website.

Ukraine is transforming its public procurement system to bring public procurement into the open, so citizens get a better deal and government runs smoothly. EBRD has supported the Ukrainian government to develop a new legal framework, and to develop cutting edge tools which can process vast amounts of procurement data in real time. State auditors can now quickly & pre-emptively spot risks or inefficiencies in the system and address them. It is the first innovation of this kind in the world.
The prolonged economic crisis in Europe has led to a growing feeling of alienation among citizens from the main decision-making centres. The co-creation research methodology for co-operative governance is an innovative approach to stakeholder engagement in which policymakers and researchers work as a team in dialogue spaces configured to address different territorial challenges. A participative, open and collaborative governance for the economic development of Gipuzkoa is therefore being built.
Citizens Connect is a civic tool that provides access to information and public services, to support effective service delivery by gathering feedback and highlighting issues which are of concern to Citizens to the relevant Government agency for timely resolution. The platform also serves as a portal for civic awareness, public service information, citizen reporting, inquiries, and advice. This initiative fosters accountability and transparency in public services.
The project of monitoring open government commitments was developed with the objective of guaranteeing the fulfillment of the Brazilian initiatives in the scope of the Open Government Partnership. It is a process carried out jointly, periodically and proactively by government and civil society, with significant results for society as a whole. This approach is materialized through specific monitoring and evaluation actions that provide transparency regarding the implementation of Brazilian OGP…
Open policy-making is an opportunity for government and stakeholders to move from linear, polarized, single-issue, interest-based considerations to interactions that are networked, collaborative, opportunity-based and where complexity is viewed as an asset. Adapted for the Government of Canada context, Pol.is is a cost-effective and highly scalable, digital engagement platform that can be used as part of broader strategies to put people and robust evidence at the heart of government decisions.
The Administration of Rome had to decide how to use about 17 million euros for public works in the territory of the VIII District for projects concerning the environment, landscape and public green spaces, sustainable mobility and accessibility, urban regeneration and infrastructure, ideas or proposals for transversal projects. The innovation concerns the decision-making approach. For the first time, city users were involved in deciding how to allocate these resources.
In citizen participation projects, analysing contributions is often a huge challenge for administrations. CitizenLab has developed machine-learning algorithms in order to help civil servants easily process thousands of citizen contributions and efficiently use these insights in decision-making. The dashboards on our platform classify ideas, show what topics are emerging, summarise trends and cluster similar contributions by theme, demographic trait or location.
Les Halles Civiques is a third-place network that gathers organisations working on citizen empowerment, public innovation, and democratic progress. Its members are researchers, designers, social innovators, entrepreneurs, etc. It aims to contribute to a richer and more inventive democratic life at the local, national and international level, and strengthen democratic innovation. It is also a physical space where citizens, professionals and representatives can work, meet and discuss.
The European Citizens’ Consultations (ECCs) were a project aiming to engage citizens in a consultation about what Europe meant to them. It was formed of two strands; an online survey about the future of Europe, and a series of national consultation events organised by national governments and other organisations like NGOs, think tanks, and academic institutions. This was a new experiment to give European citizens the possibility to express and exchange their opinions about the Union and its…
A new waste management system, driven by information. Bogota has evolved its cleaning and recycling scheme, generating a profound transformation in the way in which citizens needs are met and garbage collection is managed. This model is based on the effective use of data and information. This initiative has allowed greater transparency in the actions of involved public and private organizations, an intense collaboration to provide the best service and enabling citizens active participation.