Skip to content
An official website of the OECD. Find out more
Created by the Public Governance Directorate

This website was created by the OECD Observatory of Public Sector Innovation (OPSI), part of the OECD Public Governance Directorate (GOV).

How to validate authenticity

Validation that this is an official OECD website can be found on the Innovative Government page of the corporate OECD website.

The project is aimed to prevent the loss of the rights of refugee children in Türkiye due to language and translation difficulties in judicial processes. Children involved in judicial processes, translators, judges-prosecutors and other auxiliary judicial staff have benefited very much from the project. For the first time, the capacity of translators has been strengthened and the secondary trauma risks of children have been mimized.
The portal is a platform for employers who do business in agriculture, forestry, and fisheries sectors to electronically register their seasonal workers. It is directly linked to the services of the Tax Administration which enables automated generation of tax calculations which are then electronically forwarded to the employer. Seasonal workers can be registered through a mobile phone application which represents the first-ever mobile phone application of any Serbian Government Agency.
Over 3 million citizens annually visited government offices in Delhi for various transport services. To reduce interference of middleman, application pendency and physical exposure in view of ongoing Covid-19 pandemic, faceless services have been launched to offer transport services to citizens at the comfort of their home. Using AI, e-sign, biometric-based authentication and institutional restructuring, faceless services provide hassle-free contactless services to citizens.
In response to the Australian Government’s National Blockchain Roadmap the Blockchain Excise Platform digitises and tracks a taxable commodity (in this case pure litres of alcohol). It connects producers and regulator with real-time access to new data, generating productivity benefits and reducing illicit activity. A first of its kind blockchain ecosystem connecting the regulator to industry to more effectively control the movement, transfer and payment of liabilities for an excise commodity.
In May 2021, the Municipality of Ate, was facing issues with their service to its neighbour's due to the Covid-19 pandemic. Because of this, our strategic partner FEMULP connected us with Ate, area that requested GovLink the implementation of a pilot to perform public opinion poll, in order to gather relevant information para about priority issues for the community, so as to improve the municipal responses facing the Covid-19 and focus the attention on women to generate a solidarity economy.
The innovation is a new and comprehensive awareness program to apprise the public of the existing policy and legal framework in which they operate in Lebanon, through the mapping of existing laws and decrees, by topics and sectors. The aim is to understand the existing framework as a first step in working toward a just one. This empowers public officials and citizens with the right information to establish rule of law and accountability and to flag out gaps, inconsistencies and required reforms.
The Transparency+ Portal is a digital platform of the Portuguese state, where citizens can access easy-to-read and updated information on public spending in an accessible way, combining data science and storytelling. Launched in 2021, the platform is now a reference resource for monitoring European funds, State and local budgets, and public contracts. In a world often perceived through lens of mis/disinformation, Transparency+ is building trust by nurturing civic engagement and open government.
Countries in the Western Balkans created digital infrastructure to support transparent business operation and prevent fraud in their Common Regional Market. The official registries from 5 countries in the Western Balkans created a digital platform, connecting all official legal and financial data about companies, connected entities, blocked bank accounts and sanctioned persons, bridging different legislations, languages and currencies. The platform won the 2022 OECD/SIGMA/ReSPA award.
Council to the street is an innovative strategy to strengthen democracy through citizen participation. It is a strategy that brings the city's institutions out to listen and respond to citizens in public spaces. Citizens identify their priority needs and requirements and in a public session the Council and the Mayor's Office respond to them. The citizens should be the overseers of the commitments reached in the space. During the process the citizenry is strengthened and accompanied.
In an increasingly digital world, Participa.gov represents our vision for civic participation in political decision-making processes. Participa.gov is the Portuguese Public Administration's centralized, cross-cutting platform for facilitating participatory processes at all levels of government. It employs cutting-edge technology to ensure that citizens can actively participate in policy decision-making via secure and transparent mechanisms that foster trust.