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Created by the Public Governance Directorate

This website was created by the OECD Observatory of Public Sector Innovation (OPSI), part of the OECD Public Governance Directorate (GOV).

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The Government of Canada is experimenting writing existing laws and proposed regulations into code. Encoding rules allows us to run legal simulations in the regulatory drafting room, which helps us detect ambiguities, loopholes, and gaps in the rules that often go unnoticed. However, existing tools designed by and for programmers are not intuitive for rule-makers. In response, we set out to develop one – an open-source Rules as Code tool called Blawx.
Monetary damage from voice phishing crime in Korea stands at 3 trillion won(US$2.24 billion) over the last five years, causing massive pain to citizens. The Ministry of the Interior and Safety (MOIS) developed the first ever voice analysis model that could precisely filter out criminal voices, track down individuals involved in voice phishing crime, and form criminal clusters. This technology sped up voice phishing crime investigations and is in turn leading to reduced damage for citizens.
The innovation was developed because the Costa Rican Social Security Fund seeks to work with strategies that allow the social security system to be sustainable given the limitations of public health and the increase in health spending. This is the development of a machine learning predictive model to determine the propensity to develop Type II Diabetes Mellitus in patients with EDUS. It is innovative as it is the first predictive model based on clinical data records stored in EDUS.
In response to Innovation Saskatchewan's call for public sector challenges through its Innovation Challenge, the Ministry of Environment partnered with Prairie Robotics, a Regina-based AI startup, to tackle waste audits. Their AI-powered solution automates waste audit processes, cutting down time, costs, and resources previously required for manual audits. The technology identifies contaminants in recycling streams and tailors educational materials to individual households, enhancing engagement,…
The project reduces the digital divide and accessibility problems for people with special needs and simplifies technology. It is a layer of artificial intelligence (AL21) that facilitates navigation and assists in carrying out electronic procedures, together with the deployment of cyberkiosks that allow access to technology free of charge and Smart Centres to train citizens in digital skills. The Public Procurement of Innovation methodology is used in its implementation.
The National Injury Insurance Agency Queensland in partnership with Queensland University of Technology is revolutionising support for those severely injured in accidents by offering a digital platform for easier access to services and self-management. This initiative provides a seamless, empowering user experience, enhancing independence and trust in public support systems. It's innovative because it transforms traditional, paper-based processes into an accessible, efficient digital solution.
This is a large-scale national initiative employing artificial intelligence techniques to proactively predict which patients are most likely to miss their appointments in outpatient clinics. It uses machine learning techniques to process, analyse, and train data in the electronic medical record (EMR) system, encompassing patient, clinic, and appointment history. The no-show rate at KAMC has decreased by 10%.
The Nafath app introduces a pioneering approach to authentication in Saudi Arabia. By leveraging biometrics and utilizing the mobile camera, it offers a secure and user-friendly app for authenticating user identity digitally. This innovative solution not only enhances identity authentication but also benefits all citizens and residents by simplifying digital interactions and empowering them to navigate the digital landscape with confidence, all through the convenience of their mobile devices.