Madrid is with You is a social innovation aimed at people from Madrid over 65 years old. Through a simple mobile application that connects an elderly person (or its family members) with a volunteer from the program "Volunteers for Madrid" they receive accompaniment and support on specific tasks such as helping them booking appointments for the doctor, attending with them, going for a walk, and more. The Volunteer body is made of more than 17,000 people.
Innovation Tag: Citizen Engagement
In order to bridge the gap between representatives and represented, the Brussels Parliament intends to open its doors to all the inhabitants of the Brussels-Capital Region. It has therefore decided to include in its rules of procedure a system of citizen participation: the Deliberative Committees (commissions délibératives). These committees, made up of 15 elected officials and 45 citizens chosen by lot, are responsible for drawing up recommendations on a given topic, which the Parliament must…
Governments provide a variety of financial help to people in need, with the eligibility/entitlement rules largely defined in legislation. But understanding those rules is incredibly hard, especially when under duress. This project is a community and social sector collaboration on a public, anonymous and interactive service that helps people know their legal rights to services & to an explanation from government, built upon a world first community reference implementation of legislation as code.
The Australian Government - Dept of Finance sponsored a Proof of Concept (PoC) that looked at how Rules as Code (RaC) might be provided as a shared utility that can be used to deliver simpler, personalised digital user journeys for citizens. RaC is the process of taking legislation and regulations and turning them into machine-readable code. It provides many benefits to citizens and government, including greater reuse, less duplication, greater transparency and accessibility of rules.
Social assistance for low-income families in Singapore are often largely premised on their needs, rather than the enterprise and creativity that families have. Empowered Families Initiative is a developmental initiative that hopes to harness the strengths and abilities of low-income families and invest in their aspirations through grants, savings matching and group support to improve their life circumstances towards better socio-economic position and well-being.
Austin has experienced rapid growth yet many underserved Austinites have found themselves forced to move when they don't want to, or experiencing homelessness. The City didn't have an anti-displacement strategy. We created a first set of anti displacement insights, accelerated community co-created anti displacement strategies, developed an interactive data tool to stimulate driven approaches, and co-created an equity tool to mitigate displacement risk heightened by its own transit investments.
As more services digitalize, there is a need for high assurance digital identity; to empower our citizens to transact digitally by providing them with a convenient and secure digital identity; to digitally enable government and businesses to digitalize their operations and capture new opportunities by providing a series of trust services in the form of APIs; and to create an ecosystem of trust so as to promote trusted data flows. Citizens, government, and businesses have benefited from Singpass.
Customer-oriented public services direct the authorities to look at citizens from their own responsibilities without taking into account a citizen’s overall life situation. A human-centric and life event -based operating model supported with the life-event service ecosystem technology enables the authorities to produce value directly in people's life events through the cooperation of other service providers in a timely and proactive manner.
Democratic Technology brings governments and citizens into the 21st century. It empowers engagement in real time on daily issues, between people and politicians in a seamless and transparent way. Using geolocation or an address entry, real verified users are shown their government representatives on their smartphones enabling direct one-to-one messaging on important events. Collected anonymized data enables evidence based decision making for the public and governments.
The Future Mentors programme is a reversed mentoring programme in which a small group of young people mentor a decision maker from their own city about the hopes, dreams, and fears of the young generation regarding the future of their city. The programme is a platform for youth in cities to get into a dialogue with the decision makers and get their concerns and wishes heard. Twenty-six cities around Europe participated in the programme in 2022.