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Created by the Public Governance Directorate

This website was created by the OECD Observatory of Public Sector Innovation (OPSI), part of the OECD Public Governance Directorate (GOV).

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The Investment and Development Agency of Latvia has developed a new communication platform with its audience - iNovuss, an open-air innovation festival that brings together multiple target groups and facilitates interaction between them, changing the perception of public service delivery. This festival allows to engage with the audience in a more cost effective way and mainly covers but is not limited to these topics - technology, innovation, tourism, education, research, exports and…
Radio Pata is a 24/7 community radio, co-created with inhabitants of Pata Rât - a 2,000 strong Roma slum near Cluj-Napoca, Romania. Radio Pata is streamed through a custom mobile application, also implementing grass-roots community self-organization tools and a feed on public social services. The project aims to empower the Pata Rât community, to connect the Pata Rât community and the larger social body of Cluj-Napoca, and to catalyse societal/institutional change.
Mexicans' financial capabilities are below the average of G-20 countries, worsening their quality of life: 68% say "money is for spending", consequently 65% live from hand to mouth (OCDE, 2017). AFORTUNADA MENTE is a didactic board game for children, families and entrepreneurs to develop financial and socio-emotional capabilities. It's intuitive, agile and ludic, and promotes personal development and social impact through the game's challenges.
The Ministry of Mines of Peru, alongside the IFC, BHP, various mining companies, and CISCO developed the Mining InfoCenter, a one-stop-shop social and digital innovation to provide mining-related information and capacity building to local leaders. The system will enable them to access information from the private and the public sector, build their capacities, and provide feedback to mining companies and the government, generating an informed dialogue that drives local development and contributes…
"Defensores" is a platform designed to provide public defenders with a tool to register allegations of torture. This project was carried out in partnership with two key actors in the subject: The Ministry of Public Defense (MDP) and the National Mechanism for Prevention against Torture (MNP). Its implementation facilitates the effective and permanent monitoring of torture by public defenders and generates qualified information for different institutions and society in general. It's the first…
Nudge Türkiye undertook a project to increase the uptake of government subsidies by SMEs. Analysis showed our subsidies were used by a limited number of big companies, and government could reach the SMEs who need financial support the most. By interacting more closely with the firms, they clarified the pain points for the SMEs. Based on firms' feedback, organisers created a user-friendly website for explaining subsidies, and sent over 30,000 emails that used behavioural messages to nonapplicant…
SPILNO is a participatory digital democracy platform for citizens, organizations and local governments. It was created to improve communication of active citizens, acceleration of ideas, initiatives, implementation of socially important projects. A platform of interaction between government and community through the tools of e-democracy.
The first public service-wide Innovation Week in Ireland was held in December 2019 where public service bodies collectively developed over 200 events and activities across the country to spotlight innovation. Teams had an opportunity to explore the meaning of innovation in order to create a common language, participate in engaging and creative sessions and collaborate with colleagues from across other areas of the public service and beyond.
“Azerishiq” OJSC has created an innovative and enhanced e-service for providing electricity of up to 150 kilowatts to the existing or under-construction buildings of entrepreneurs.  As a result of these reforms, entrepreneurs will be able to apply for an electricity connection through the One Window system online by visiting https://www.e-gov.az/en/login/?return=/az/services/readwidenew/3774/ website and the entrepreneur’s business will be provided with electricity within 20 days.
What if you were given $100 that you could use to support local candidates of your choice running for office in your community? In Seattle, more than 480,000 residents were given four $25 vouchers they could give to candidates running for local office. The goals of the program are to increase the number of residents donating to local campaigns and to encourage residents to run for local office.