Innovation Tag: Digital and Technology Transformation

The Machinery Price Catalogue is an electronic tool designed by the Rural Support Service of Latvia (RSS) to make purchases of machinery and equipment for farmers more simple and convenient. The Catalogue facilitates the beneficiaries' procurement process for the purchase of machinery and equipment. For beneficiaries, there is no procurement procedure required and it is now easy to choose the appropriate machinery for the farm, evaluating its capacity and pricing. The approach also reduces time…

My High School Portal is dedicated to all services related to completing primary education and enrollment in secondary education. It enables parents to perform all activities paperless online, while previously they had to go to 7 different places. This year, it provided electronic service for 67,000 pupils and parents, who completed all essential steps of the final examination from primary education, applying for enrolment tests, accessing results and performing enrolment, entirely online.

The inability to interoperate between different information technology (IT) systems has urged the Cambodian government to develop Cambodia Data eXchange (CamDX). CamDX is a unified yet decentralized data exchange layer between IT systems which offers a secure way to provide and consume services, ensures confidentiality, integrity and interoperability between many different data exchange parties. Whether you are a service consumer or provider, you benefit from CamDX in one way or another.

In order to solve the problem of waste accumulation in the city of Nablus, an application was created for drivers of cars affiliated with the Solid Waste Department of Palestine. Many areas in Palestine face the challenge of accumulation of waste in commercial areas, which affects citizens who use the area, and causes traffic congestion during the waste collection process due to the lack of specific paths that take into account the shortest road, priority streets, and waste collection times. The…

The project was created due to the low level of digitisation of the procedures offered by the Government of the State of Guanajuato and the lengthy nature of procedures. A State-wide strategy of optimisation and digitisation was implemented to streamline services and save time and resources for both the Government and citizens. A major innovation was made in the form of attention to citizen needs and carrying out steps of the procedure through the use of electronic means, prior to the citizen's…

The Porto Citizen Card is designed to identify residents, but above all to offer them privileged use of their city, advantages and benefits in accessing experiences and services of the Municipality. With 46,126 active users, the innovation combines a physical card with a digital platform that integrates a website, a cardholder database, and resources to support current and new services. By concentrating several municipal service access and resources in one card, Porto residents are more aware of…

The Information System for Monitoring the State Anti-Corruption Program (country's Integrity Program) was developed to effectively address the challenge of monitoring the Integrity Program. This innovative solution simplifies and streamlines the processes related to the Program's implementation, ultimately leading to more effective governance. Primarily, considering the OECD's Recommendations on Public Integrity, which highlight that traditional approaches relying on strict rules and law…

The implementation of the OKRs (Objectives and Key Results) methodology in the National Agency on Corruption Prevention (NACP) was developed to address performance management, transparency, and team clarity and coordination issues. OKRs have benefited the organization by providing a structured framework to set, track, and measure objectives, thus improving accountability and goal alignment. This marks the first experience of implementing this approach in the Ukrainian public sector, drawing…

As part of the national plan for the digital transformation of education in Greece, the Greek Ministry of Education's technical body designed and developed “e-me”, a social, collaborative, and extendable cloud-based digital educational platform for pupils and teachers. The goal was for e-me to provide a safe digital workspace and collaboration environment for the entire Greek K-12 community of 150.000 teachers and 1.5M pupils and, thus, to operate as the Greek public official digital…

More than 80% of the residents in residential elderly care suffer from unwanted urine loss. This is why care staff check on them regularly, day and night. In order to minimize these disturbing and time-consuming incontinence rounds, the residential care organization Zorg-Saam set out to test new incontinence solutions equipped with sensor technologies that detect when bandages are saturated and alert care staff. With this innovation, supported by the The Programme for Innovation Procurement of…