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Created by the Public Governance Directorate

This website was created by the OECD Observatory of Public Sector Innovation (OPSI), part of the OECD Public Governance Directorate (GOV).

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Not only is transparency in Brazil taken as the principle of publicity in public administration, but also as a Public Policy, led by integrated actions focused on achieving specific goals. Brazilian Government has reaped concrete quantitative and qualitative transparency-driven results: saving of resources, reformulation of public policies and inhibition of misconduct and corruption acts. The Transparency Portal is the core of the policy and central tool to promote results through transparency.
Canada Beyond 150 was an experiment in leadership development for a diverse cohort of new public servants, with the goal of encouraging a culture shift to a more open and innovative public service. Working in groups part-time over a year, participants learned foresight, design thinking and external engagement methods and applied them to complex policy issues, with a focus on diversity and inclusion. It demonstrated the power of experiential learning, especially from engagement with stakeholders.
The justice system is fundamental for democracy. To ensure citizen confidence, to transparent all its actions and to ensure the legitimacy of judicial decisions, the Judicial Branch joined the worldwide effort to promote open government partnership with the creation of an institutional policy of Open Justice, unique in the region, which promotes judicial management based on transparency, citizen participation and institutional collaboration. It will benefit all users of the Judicial Branch.
Under the Fast-Track procedure for access to EU documents complaints, the EO aims to take a position within two months on whether the document should be released to the complainant by the EU administration. This represents a substantial Ombudsman reduction in inquiry time, achieved by creating a separate dedicated team to process these complaints quickly. The aim is to increase the chances of complainants getting information while it is still relevant and useful.
2018 was the year of reflection on the future of Europe. In order to understand the hopes and fears of citizens of Latvia regarding the future of European Union, more than 1500 citizens have been engaged in consultations that took place both in the regions of Latvia and online. Consultations were co-organized by state institutions and civil society organisations using various experimental formats.
The energy regulator of Flanders, Belgium, has launched a new interactive online tool, ‘GreenCheck 2.0’, allowing each citizen and company to check the characteristics of the electricity supplied to their home, such as the percentage of renewables, the country of origin and the energy source. This way, the government caters to the increasing demand for green contracts, the need for transparency from suppliers and the government, while overall empowering the liberalization of the energy…
Bogota’s Citizen Complaints Dashboard (Tablero Control Ciudadano) is a preventive and social control web tool that displays the requirements that the citizens put before the public offices. The Citizen Complaints Dashboard gives access to public officials and citizens to the analysis and monitoring of complaints, claims and compliments entered into the System. The Citizen Complaints Dashboard highlights alerting data related to issues regarding time of attention to the requirements as well as…
The Government of Colombia has developed the Economic Transparency Portal, www.pte.gov.co, a web-based initiative to make visible to the citizens the national and regional public budgets and all public contracting. A strategy was designed with the objective of inviting citizens to carry out social control and oversight of public resources based on the data published on the Portal. Hackathons, rallies and other contests have been held in 2018 in order to achieve feedback and public participation.
East Africa has an urgent need for innovative accountability mechanisms, as many public services are inefficient and corrupt. SEMA helps to improve the quality of public service delivery, by gathering real-time citizen feedback and presenting this data in digestible formats. We use low-tech tools, such as custom-made hardware devices and interactive voice response technology, that help citizens from all backgrounds to have a voice in evaluating their public services.
Experimentation Works (EW) is a Government-of-Canada initiative to build public servants’ capacity in experimentation skills and practice through a learning-by-doing model that supports and showcases 5 small-scale experiments in the open. EW seeks to generate practical examples of experiments and ensure open access to learning materials, progress updates and results for broad impact. It works by connecting project teams with each other, and with experts in a open-by-default “cohort model."