The Tool for Systemic Change assists communities and government to address wicked problems by diagnosing the different types of wicked problems that affects the communities, accompanied by an scorecard that highlights the gaps in the current efforts and proposes strategies to address the problems.
Innovation Tag: Communication
Gwanghwamoon 1st street served as a people’s transition office that collected citizen's suggestions for the new government through a variety of platforms including website, temporary office, local branches installed in every municipality, telephone, text message, and email. For 49 days after its launch in May 2017, it collected 180,705 suggestions, of which 99 were reflected in the national agenda.
Transport Infrastructure Ireland introduced a new and innovative approach to the management of our eFlow Tolling Operations Contract on the M50 Motorway by introducing a collaborative relationship-based governance framework with our service provider.
We expect this innovation to deliver better customer services, improved toll revenues and reduced operating costs, which will result in more available funding for investment in our transport infrastructure and services.
La cartographie des projets permet de géo-localiser et suivre l’avancement des projets inscrits au projet de mandat « Loiret 2015- 2021 » de manière simple et intuitive grâce à un reporting directement alimenté par les chefs de projets du Département.
Summer Design School is a new approach to teaching and learning human-centred innovation for government employees. It accelerates the development of critical thinking, creative collaboration, and human-centred design capabilities in civil servants with little to no previous exposure to design methods by means of an immersive, cross-sector, experience based curriculum.
Laboratori di Quartiere has set up a stable model to link public resources with citizens, engaging them in proximity policy-making across Bologna’s districts. The objective is to shift from the paradigm of smart city to a collaborative “Augmented City”, requiring citizens to not just collaborate to the co-design of urban spaces instead to become responsible of the ongoing transformation.
Azerbaijan's Digital Trade HubIt is the first e-trade and e-commerce portal guaranteed by the government. The launch of Digital Trade Hub is a leading factor behind the country's 27% rise in non-oil exports, supporting local producers reaching external markets.
NRCan's Office of Energy Efficiency (OEE) Social Innovation UnLab (SIU) is working with program colleagues and Carrot Insights to deliver an energy efficiency rewards pilot via the Carrot Rewards mobile app. Our hypothesis: Engaging Canadians on their smartphones and gamifying learning and action will improve awareness and adoption of energy-efficient behaviours. The pilot is delivering results and entering its third phase this year (2018).
Instead of composting or incinerating invasive alien plant species, we are developing new ways how to process them into new, useful products (paper and wood products, dyes and hybrid coatings, extracts for controlling of plant harmful organisms, food source, input materials for the industries of the future and 3D composites). Invasive alien species are a locally accessible and abundant resource and opportunity for a new business model, promoting zero‑waste approach and circular economy.
Services Guide is a response to the scattered and inefficient information on public services available, developed as an open data digital catalogue, that together with an artificial intelligence software provides personalised information to the user while collecting data about citizen’s needs at the same time.