Skip to content
An official website of the OECD. Find out more
Created by the Public Governance Directorate

This website was created by the OECD Observatory of Public Sector Innovation (OPSI), part of the OECD Public Governance Directorate (GOV).

How to validate authenticity

Validation that this is an official OECD website can be found on the Innovative Government page of the corporate OECD website.

Customer-oriented public services direct the authorities to look at citizens from their own responsibilities without taking into account a citizen’s overall life situation. A human-centric and life event -based operating model supported with the life-event service ecosystem technology enables the authorities to produce value directly in people's life events through the cooperation of other service providers in a timely and proactive manner.
SA VPP is the largest network of home solar and battery systems lowering energy costs for thousands of public housing tenants while providing critical energy network services.   SA VPP has developed innovative approaches to: Significantly reduced energy bills for vulnerable South Australians Providing more access to renewable energy for more people Proving new commercial models for financing renewable energy assets Driving regulatory reform that accelerates Australia’s energy market…
Transformation Wagen - "Daring Transformations" is a learning programme co-developed with and for public servants in the field of Environmental Politics in Germany. Aiming at enhancing tools for public administration to renew itself, it creates capacities and methodologies to handle major societal challenges and foster a transformative mindset to actively shape the future and not just react to what is happening.
There are plenty of innovative initiatives that never manage to reach the public sector, generating inequalities in access and quality in the provision of solutions. GovtechLab Madrid is the first open innovation Lab located inside of the Community of Madrid. The focus of the Lab is on reducing the barriers and accompanying both the supply and demand sides in finding solutions and opportunities to implement them.
Nationwide the unpaid care burden falls disproportionately on women, reaching alarming proportions in the city of Bogotá: 30% of the city's female population are full-time unpaid caregivers, of which 90% are low-income; 33% lack time for self-care; and 70% hold only primary school. To mitigate undesired effects, and that the burden of the home-care increases the vulnerability of (already) neglected women, the city of Bogotá has recently launched the "Care Block" initiative to centralize key…
In order to implement innovative solutions in the city of Córdoba under an open innovation approach, the local government launched the Córdoba Smart City Fund, the first Govtech fund in Latin America, to invest and partner with impact startups that contribute to the development of a smarter, more inclusive and sustainable city.
We detect wicked problems and turn them into new spaces for innovation. It is a platform for all Estonian ministries, the public and the private sector, experts and entrepreneurs to join forces and build the future that we deserve. We are untapping new markets with a powerful but lean public-private collaboration.
The $800B events industry is antiquated. Huge gaps exist between cities and events. EQ is a mobile platform that streamlines traffic, navigation, crowd control, and security in real time around crowded environments while collecting critical data and analytics. Vasta will soon unveil this next-generation suite of event and venue planning services and digital simulation platform. The EQ Platform was made for cities of any size; public safety; citizens/visitors; fans/non-fans; and for organizers.
The Smart Cities Challenge is a competition open to local governments across Canada. Launched in 2017 as the federal government’s first prize-based funding program, it invites communities to solve problems and improve quality of life for residents by leveraging connected technologies and data. The Challenge incentivizes communities to approach problem-solving in creative ways by working with residents, building partnerships, experimenting and taking risks.