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Created by the Public Governance Directorate

This website was created by the OECD Observatory of Public Sector Innovation (OPSI), part of the OECD Public Governance Directorate (GOV).

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Canada has an obligation to protect and inform migrant workers of their rights while in Canada and to support employer compliance with the conditions of its Temporary Foreign Worker Program. To this end, it launched the Migrant Worker Support Network pilot initiative. The Network is a collaborative and migrant worker-informed platform for migrant workers, employers, governments, and civil society to develop and implement solutions to better protection and support of migrant workers in Canada.
Employment and Social Development Canada (ESDC) led the design and implementation of a national poverty reduction strategy public engagement process. We offered Canadians multiple ways to share their views, from public town hall events to online discussions, to a youth contest, to an in-depth research project. The engagement process successfully reached thousands of Canadians in a short time frame on a low budget. The plan is now used as a Government of Canada model for effective civic…
In June 2017 the Government created a Social Innovation and Social Finance Strategy Co-Creation Steering Group (SG) to provide recommendations for a Strategy. Based on a year-long process the SG developed 12 recommendations. In response, the Government announced the Strategy’s foundational elements in November 2018 including a $50 million Investment and Readiness program to build the capacity of organization to access social finance and a $755 million repayable Social Finance Fund.
Future Skills is part of the Government’s plan to build a resilient and confident workforce that reflects Canada rapidly evolving nature of work. It embraces user-centred design principles to inform the adoption of proven practices and evidence on skills development approaches, to ensure that Canada’s policies and programs are prepared to meet Canadians’ changing needs. It was designed in collaboration with provincial and territorial governments, and informed by a large range of…
With a citizen-centric approach and a strong focus on co-creation, SIMPLEX is a simplification and modernization program focused on improving public service efficiency and designed to facilitate the citizens and businesses everyday life, and their interaction with the public administration. Launched in 2006, it had several editions since then and resulted in the implementation of hundreds of initiatives that cut red tape, reduced context costs and used ICT to deliver better public services.
synAthina is the common space which brings together, supports and facilitates citizens’ groups engaged in improving the quality of life in the city. synAthina's aim is to support the activities of the citizens the City and create a new perception about the relationship between civic society and local governance and cultivates their dynamic, bidirectional bond. synAthina platform has brought a new era of social innovation in Athens, bringing new perspectives and approaches to bear on…
Adur and Worthing Councils implemented a low code development platform to help them take control of their digital transformation. A small digital team is building end-to-end user-centred digital services that are replacing expensive and inflexible legacy systems. Low cost, fast and flexible, this pioneering digital strategy has delivered multiple customer and efficiency benefits, won national awards and central government recognition.
The integration of health and social care was seen by the Scottish government to require support to ensure that benefits of both national and local data and knowledge were able to be shared across two very different cultures and service providers to jointly develop more appropriate services for local populations. LIST using their expertise in analytical work was seen as a way to develop a sound evidence base to allow decision makers to develop effective services.
The Exchange was developed to raise awareness in tourism industry on the importance of serving local food and drinks even in urban destinations (Ljubljana). The project objective is to positively affect the living standard of local farmers whereby quality and quantity of local food in hotels and restaurants will increase. With this project, Ljubljana has successfully and uniquely linked tourism sector and local agriculture to bolster sustainable economic growth and create new opportunities.
ID2020 is a public-private partnership dedicated to improving lives through private and user-controlled digital identity. Today, over 1 billion people live without any form of legal ID, which can leave them economically marginalized and robbed of the opportunity for active citizenship. ID2020 is setting technical standards and launching pilot projects aimed at finding scalable digital identity solutions for world's most vulnerable populations, particularly refugees and stateless persons.