Many years of Australian debate and public division around same sex marriage culminated in a single, nation-wide postal survey. The Australian Bureau of Statistics was given only 99 days to prepare, conduct and release the results of a survey of Australia’s 16 million enrolled voters. An amazing 80% of citizens participated in this voluntary survey, enabled by innovative project management and customer-centric service delivery. The project was delivered for 2/3 of its budget, a $40m saving.
Innovation Tag: Cross-Sector Partnerships
GovTech Poland is a completely new way of bringing innovations to the public sector. We have set out to define new procurement rules, set standards and build bridges between innovators and officials. Organising competitions, workshops, and introducing new digital solutions ourselves, our objective is to make the administration an agile, responsible partner for SME's and startups.
A customer-friendly emergency service model from Finland where the public can find all the assistance they need at one point of service, instead of across several sites. In addition to somatic emergency services, psychiatry, substance abuse and violence prevention, crisis and social work, and child protection are available. The interprofessional model means collaboration towards a shared goal. The operational model, available anywhere in the world, improves emergency services.
Illegal and unethical employment practices should not be tolerated where public money is being spent. The Code of Practice on Ethical Employment in Supply Chains calls on all organisations receiving public money directly or via contracts to ensure legal and ethical employment for workers in supply chains. The Code’s commitments are designed to combat modern slavery and exploitative practices and to promote responsible employment to improve workers’ lives in Wales and across the world.
Case Study
Using Behavioral Science to Reduce Corruption Within Mexico’s Public Service: An Innovative Way to…
Corruption in Mexico is a daunting problem that negatively affects the lives of millions, despite the growing expenditure in fighting it. UCEx’s evidence-based innovation is an alternative solution resulted from a rigorous field experiment. It used behaviorally informed-messages sent to 157,586 real public officials to increase the reports of gifts they receive and may pose a conflict of interest.This intervention puts “a foot on the door” towards the long path of controlling corruption.
Social innovations offer many new solutions to today’s challenges. Yet, they encounter difficulties in becoming known. Social innovation Crossroad offers a precise vision of social innovations in France. To do so, a search engine gives access to 5000 projects already capitalized by 50 actors. Financers, coaches, academics and projects holders now get reliable information, automatically up-to-date and enter a new community. Small as well as big projects are highlighted the same way.
Case Study
Partnering with EMC Dell to Infuse Big Data Analysis into the Ministry of Public Administration of…
The pilot project “Big Data Analysis for HR efficiency improvement” has been established as part of the strategy supporting data-driven public administration in Slovenia. It ran within the Ministry of Public Administration in collaboration with the company EMC Dell to learn how big data tool could improve the efficiency of HR data.
Rede Bem Cuidar (Well Caring Network) is a network of Local Health Units, each acting as a multi-generational social hub. Incorporating a community engagement process that involved local representatives, UBS staff, and community members. The resulting renovations are designed to improve healthcare facilities and services, support employee wellbeing, and create much-needed community space.
For the first time in Ireland, the State Laboratory have developed and implemented an analytical strategy allowing postmortem forensic toxicology samples to be screened for previously 'invisible' designer drugs outside the traditional scope of testing. This project has supported the Irish Coroners service in solving death investigations that previously could not have been satisfactorily concluded.
The central government is improving social and urban integration of informal settlements faster than ever. Through a collaborative approach, we invited social organizations to design and conduct the 1st National survey of slums. With a mobile app and training, the inhabitants of the neighborhoods help in the process. Then, the families received a Certificate that allows them to request public services.

