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This website was created by the OECD Observatory of Public Sector Innovation (OPSI), part of the OECD Public Governance Directorate (GOV).

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The Foundation Certificate in AI project seeks to make Ireland a world-leader in the ethical application of Artificial Intelligence across the Irish civil and public services by 2030 and is in line with the digital ambition, which the government of Ireland set itself. The project aims to upskill/reskill Irish Civil & Public Servants, identify a pipeline of potential AI projects that can improve service delivery, deliver value for money and is aligned National Strategy in AI & Innovation.
Several land areas in Colombia lack of formal registry and documents as a consequence of the absence of territorial information and the aftermath effects of the armed conflict. Through the intensive use of new technologies and innovative methodologies, the problem of characterization of vacant areas was addressed by using novel methods to consolidate land data and information, benefiting the farmers of the area.
As more services digitalize, there is a need for high assurance digital identity; to empower our citizens to transact digitally by providing them with a convenient and secure digital identity; to digitally enable government and businesses to digitalize their operations and capture new opportunities by providing a series of trust services in the form of APIs; and to create an ecosystem of trust so as to promote trusted data flows. Citizens, government, and businesses have benefited from Singpass.
Customer-oriented public services direct the authorities to look at citizens from their own responsibilities without taking into account a citizen’s overall life situation. A human-centric and life event -based operating model supported with the life-event service ecosystem technology enables the authorities to produce value directly in people's life events through the cooperation of other service providers in a timely and proactive manner.
Democratic Technology brings governments and citizens into the 21st century. It empowers engagement in real time on daily issues, between people and politicians in a seamless and transparent way. Using geolocation or an address entry, real verified users are shown their government representatives on their smartphones enabling direct one-to-one messaging on important events. Collected anonymized data enables evidence based decision making for the public and governments.
The Anti-Corruption Digital Marketplace (MDA) is the first space developed by a public institution in the history of Mexico, in which public institutions can share free and ready-to-use digital tools, in order to streamline and promote innovation and cooperation among those that need either software, or other digital resources to achieve common goals in addressing corruption. The MDA contains more than 22 tools, some of them have been developed by other national or local level public…
The Busan Port Authority (BPA) has completed the two innovative projects utilizing the features of sea port, one is ‘piezoelectric power generation system’ and the other is ‘construction wastes recycling project’. Both the piezoelectric power and the recycled construction wastes have been assessed not only to contribute to the improvement of environment, but also, to reduce construction cost. The BPA plans to share the gained outcomes of those projects with other domestic and foreign…
Transparency is a key driver of responsible innovation and improved public trust in governments’ use of data and algorithms. The UK’s Algorithmic Transparency Recording Standard helps public sector bodies provide clear information about the algorithmic tools they use and why they’re using them. The Standard is one of the world’s first policies for transparency on the use of algorithmic tools in government decision making and is internationally renowned as best practice.
Aviation is regulated in a vast set of laws and agreements, on an international and national level and is to be respected by aviators of all sizes; from big national airports, till little children playing with drones. All these different rules and moreover national differences lead to an incredibly complex system to implement. The Belgian Federal Public Service Mobility has developed a system that translates these legal requirements into a single online aircraft registration platform.