Innovation Tag: Digital and Technology Transformation

Social Security is now proactively sending communication of the proposal to award the Family Allowance, as soon as the baby is registered at the maternity hospital. All the father or mother has to do is go to their Social Security Direct message area and confirm the proposal. With this confirmation, the Family Allowance is automatically awarded and no further action is required.

The Pasco Regional Government proposes free WiFi to enhance access to information and education in parks and squares, reducing digital divides. Customized home pages and user management aim to close regional digital gaps, fostering educational, professional, and commercial activities.

The Technological Support Solution for Scrutiny(TSS),developed by ONPE, modernizes Public Management and Digital Government. During elections,poll workers manually fill out multiple official records. The TSS digitalizes votes and produces printed records, simplifying their task. The results are encrypted and securely transmitted to the central office, speeding up their delivery. Additionally, digital certificates were introduced for electronic signatures, giving legal value to the generated PDFs

The UNDP in Ukraine training on a human rights-based approach in public policy design helped public servants who are involved in the digitalisation sphere learn how to develop state policies and electronic services based on principles of human rights and gender mainstreaming. It helped them dispel myths and learn the basic requirements, which resulted in more inclusive public services developed for Ukrainian citizens.

The Organismo Supervisor de las Contrataciones del Estado (OSCE) supervises public procurement, ensuring integrity and efficiency. Its Portal de Contrataciones Abiertas de la Compra Pública plays a crucial role, improving transparency with international standards. By implementing the Open Contracting Data Standard (OCDS), it provides detailed access, benefiting entities, suppliers, citizens and civil society.

The data portal is a central data point for the public. It provides citizens with high-quality open data of the region, bringing it closer to the general public in user-friendly formats, in the form of map outputs. It is an innovative solution of the Hradec Králové Region for sharing and visualizing data from publicly available sources and data of the region. It ensures transparency, openness and accountability of public administration.

In order to continuously improve public policies and correct any deployment difficulties, the French Government has set up a data-driven steering system that allows it to monitor the results of more than 60 priority policies across all departments in its territory. This system is embodied by an internal steering and monitoring tool (PILOTE) and a citizen information site presenting the results in open data.

The Federal Emergency Management Agency (FEMA), a component of the United States’ Federal Government, has fully reimagined its DisasterAssistance.gov website to make applying for disaster assistance faster than ever. This change will reduce time burdens for survivors post-disaster, when they are in greatest need and the most overwhelmed. This effort has been built on decades of feedback from disaster survivors and is expected to reduce the registration time by more than 15%.

Gov.gr has boosted the number of digital systems and services in Greece and dramatically increased the number of their users (>70% of the population). In this direction, HowTo has been designed to deliver simple, online micro-courses, that guide citizens and public servants in the use of the new systems and services. HowTo supports continuous training for new features and capabilities and certification where needed. Its communities foster collaboration and peer-to-peer problem-solving.

The Government of Canada is experimenting writing existing laws and proposed regulations into code. Encoding rules allows us to run legal simulations in the regulatory drafting room, which helps us detect ambiguities, loopholes, and gaps in the rules that often go unnoticed. However, existing tools designed by and for programmers are not intuitive for rule-makers. In response, we set out to develop one – an open-source Rules as Code tool called Blawx.