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Created by the Public Governance Directorate

This website was created by the OECD Observatory of Public Sector Innovation (OPSI), part of the OECD Public Governance Directorate (GOV).

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Women workforce participation is a key enabler of social development and economic growth. In developing countries, female labour workforce participation has continued to be sub-optimal due lack of avenues to support women’s mobility. Pink Passes along with universal deployment of bus marshals and ICT features provide free travel to women in a safer environment in public buses of Delhi to encourage their mobility. It increases women’s window of opportunity to become part of labour workforce.
PAZOS is an innovative alternative to dealing with the historically high juvenile homicide rate by using public force. It was developed because the city of Palmira was among the most dangerous cities in Colombia and the world; today we have the lowest homicide rate in the city's history. We attribute this achievement to an articulated and focused intervention, oriented to the dual functionality of targeting public spending and generating opportunities through policymaking.
Bogotá-Colombia is a city co-administered by 20 local mayor's offices. In the past, it was on the Mayor's power to allocate resources without necessarily go through public or community consultations, which is why several city infrastructures emerged without responding to specific needs nor recognizing the diversity in the population. With the Civic Laboratories of participatory budgeting, the community began to engage on where to decide where to invest their local budgets.
The Foundation Certificate in AI project seeks to make Ireland a world-leader in the ethical application of Artificial Intelligence across the Irish civil and public services by 2030 and is in line with the digital ambition, which the government of Ireland set itself. The project aims to upskill/reskill Irish Civil & Public Servants, identify a pipeline of potential AI projects that can improve service delivery, deliver value for money and is aligned National Strategy in AI & Innovation.
Customer-oriented public services direct the authorities to look at citizens from their own responsibilities without taking into account a citizen’s overall life situation. A human-centric and life event -based operating model supported with the life-event service ecosystem technology enables the authorities to produce value directly in people's life events through the cooperation of other service providers in a timely and proactive manner.
VisualGOB is an objective, visual and intuitive digital accountability tool that represents a breakthrough in the field of transparency. With it, it is possible to consult the government's progress almost in real time, and to follow the evolution of the 156 strategic objectives of the Aragon Government Plan. In addition, VisualGOB became a scorecard accessible to all.
The Rural Support Service of Latvia (RSS) is responsible for the implementation of unified state and European Union support policy in the sector of agriculture, forestry, fisheries and rural development. The project was initiated by the need to reduce bureaucratic burden and help customers to receive support easy, quickly, without mistakes. RSS cooperated with different stakeholders, such as private sector organizations, service providers, clients and professionals from agricultural holdings.
Impact Canada is a whole-of-government effort that deploys outcomes-based policy and program approaches. It features a novel set of rules, processes, and supports to allow the Government of Canada to support innovative methods like challenges, pay-for-success funding, and behavioural insights, which previously faced significant barriers to adoption. Through these systems-level changes, the Government can now apply these approaches to produce better outcomes for citizens and create greater public
The innovation has been developed to support data-driven decisions and to improve transparency and efficiency for better governance. Manual analytic work can be better organised and automated by offering self-serving dashboards and infographics. Data Warehouse and Business Intelligence are used as a central governmental platform to be offered as a service to the public sector. The project is introducing new concepts and tools of analytics and business intelligence in the public administration…
10x is a stage-gated internal investment program for the United States government, modeled on modern venture capital practices, that funds the exploration and development of new product ideas, sourced from civil servants, to significantly improve how the government uses technology to serve the public good.