Innovation Tag: Methods and Tools

Together with partners from 5 other European countries, the Province of Fryslân developed an innovation model (so-called Tipping Approach) to catalyse and stimulate bottom-up innovations and harness ideas from local stakeholders. Complementing this, a governance model is being developed to provide civil servants with tools to implement these innovations in the social process in a simple and user-friendly way.

The AJSC has developed a new model to measure the determinants of the ‘quality of life’ in Ajman, covering six key areas of public service. The Model comprises a comprehensive factor measurement framework embedded on a sophisticated web-based application, with inbuilt protocols for scientific data collection, project management, data visualization and reporting. It systematically measures gaps and impact of interventions, via targeted performance assessment of framework factors.

The reason for creation was to improve inspection models of external control, which were based mainly on legality and conformity. IEG-M index is an instrument for measuring public area effectiveness, as it analyses the inputs, resources and processes of the local administration, evaluating its policies and activities. There are many finalistic results indexes, but none of them deals with the evaluation of processes to analyse the application of public money that impacts local communities.

Lisbon Municipality aims for more innovation and sustainability in Public Procurement. Urgency and specifications' complexity are excuses for not considering sustainability in tenders and barriers to attracting innovative SMEs and startups. The innovative approach involved users designing and developing the Procurement Planning Platform, using a rapid development tool, cloud-based, and agile methods, which selects and supports a project-led approach for deploying new procurement strategies.

The Evaluation Task Force (ETF) ensures evidence and evaluation sits at the heart of UK government spending decisions - any area routinely highlighted for improvement. ETF activity drives continuous improvements in the way programmes are evaluated to inform decisions on whether they should be continued, expanded, modified or stopped. It brings the same approach to the social sciences as medicine uses, fostering a culture of experimentation, learning and rigour.

AFSA regulates the bankruptcy system in Australia. The system is designed to support those in vulnerable situations due to circumstances beyond their control. However, there are bad actors who exploit the system by hiding assets/income. Using our risk-based regulatory approach, we have designed a system that uses an applicant's data and validates it against external data sets to detect potential misconduct. We aspire to build a data model to predict non-compliance at the system entry point.

New Zealand wants our small businesses to be the most digitally enabled in the world. Digital Boost helps owners and employees to build confidence and skills to digitally transform their businesses. Cynefin complexity theory, agile programme development, and public-private partnerships are used to deliver easily accessible learning and services. This includes bespoke playlists of video content, online diagnostic tools, peer-learning support and free or discounted digital equipment or services.…

Trend Atlas is a digital, interactive platform with rich insights on local and global trends and emerging signals to inform strategic planning, policy development and service redesign. It reduces research time, rework and duplication by breaking down information silos with centralised data and evidence. Built by policy people who upskilled in digital, it combines automation and curation with a sustainable contributor model to create a collaborative and trusted strategic intelligence service.

Anticipate is a tech-enhanced tool for context monitoring and early warning of conflict. Anticipate fights bias in analysis by encouraging analysts to be forward-looking and removing echo-chambers. It hosts data collection, political-economic analysis, and anticipation in one place. As such, it is a one-stop shop for the public sector to develop policy.

Tertius has resulted in massive productivity gains for the building industry in DC, enabling developers & property owners to book (at a nominal cost) certified third party agency inspections. Outcome: Far more efficient matching of demand & supply for permit inspections, substantially reducing turnaround times. Tertius has driven revenue to the taxpayers, increased regulatory oversight, increased safety in the building community, saving property owners and developers thousands of dollars.