Innovation Tag: Skills and Competencies

Public services play a crucial role in shaping citizens’ experience of society. This handbook is aimed at professionals working in public services and focuses on concrete pratices to strengthen trust and democracy in everyday service encounters. It helps to make public services more effective by initiating and maintain trust, enhancing participation and agency, and through them delivering better learning, better safety, and better welfare.

The Government of Canada is experimenting writing existing laws and proposed regulations into code. Encoding rules allows us to run legal simulations in the regulatory drafting room, which helps us detect ambiguities, loopholes, and gaps in the rules that often go unnoticed. However, existing tools designed by and for programmers are not intuitive for rule-makers. In response, we set out to develop one – an open-source Rules as Code tool called Blawx.

The National Internship Program, coordinated by the Presidency of the Republic of Türkiye Human Resources Office, is a nationwide program designed to assist youth employability and school-to-work transition. It involves all public institutions and voluntary employers with the aim of providing internship opportunities for university students with principles of equal opportunity and merit ensured by its platform. The Program helped and encouraged candidates to engage in activities for their…

MATEC is the educational project for teacher training and support that promotes an innovative teaching methodology to enhance the learning of mathematics through technology. It was created in response to the declining performance in mathematics, the low inclusion of technology in classroom practices and the need for new tools to personalise student learning and meet the challenge of diversity in the classroom.

In response to the universal issue of a demand-supply gap in the labor market in Bangladesh, the Aspire to Innovate (a2i) Program has launched National Intelligence for Skills, Education, Employment, and Entrepreneurship (NISE). The innovation seeks to utilise data to help those who wish to enter the job market make informed decisions. It is a pioneering approach that ensures collaboration between government ministries and skills service providers under one umbrella to remove unemployment.

Good Coffee is a Vocational Engagement Enterprise that organises a chain of social cafes for people with complex psychosocial disabilities.  The cafes provide vocational rehabilitation on a work place and for some, introductory training is already given during their hospitalization in Mental Health Centers. The model enables continuity of care and transition between the realms of Health, Social Services and Employment. Good Coffee also reduces public funding, increases independent living and…

The Small Business Development Corporation (SBDC) has embraced human-centred design to transform the way regulation is developed and applied for small businesses in Western Australia. The SBDC partnered with 22 local governments to deliver the Small Business Friendly Approvals Program, which involved reviewing the approvals journey from the small business’ perspective and designing reforms to streamline processes. The Program has ignited transformational change and made it easier to do…

The City of Austin has piloted an anticipatory governance tool named the Civic Research Agenda (CRA) to help the City become future-ready in the face of complex civic challenges. The CRA leverages a strategic foresight methodology to proactively plan for plausible future scenarios and identify implications for decision-making today, thus moving the City away from reactionary and short-sighted policy making and enable it to “look around the corner” to future challenges and opportunities.

Digital Training for All ensures and monitors the continuous progress in digital skills to promote the digital training of citizens by integrating and enhancing the city's public-private strengths. To this end, a dynamic alliance will be created to stimulate the city's digital skills ecosystem, bringing it closer to the public. Among its initiatives, Digital Volunteering is already a reality, a digital accompaniment project for the elderly population to mitigate loneliness and reduce the digital…

The progressive loss of cultural identity in the indigenous and peasant communities of the Amazon region (Urakusa, Shushug, Pakuy and Leymebamba - 6500 inhabitants), led the population to ask the State to support the formulation and implementation of an action plan, including the direct participation of indigenous youths. A total of 123 children participated in the creation of copyright protected literary and artistic works to revitalise cultural heritage, and over 1,115 Awajún indigenous…