Case Study Library

AFSA regulates the bankruptcy system in Australia. The system is designed to support those in vulnerable situations due to circumstances beyond their control. However, there are bad actors who exploit the system by hiding assets/income. Using our risk-based regulatory approach, we have designed a system that uses an applicant's data and validates it against external data sets to detect potential misconduct. We aspire to build a data model to predict non-compliance at the system entry point.

The E-Gov Development Center has developed a new information exchange tool named ASAN Bridge in order to enable government organizations to transfer the necessary data to each other in more stable, secure and prompt ways. Through the assistance of this system, the key development challenge in the country was addressed by simply enhancing the safety and efficiency of the procedures and serving citizens better.

The portal is a platform for employers who do business in agriculture, forestry, and fisheries sectors to electronically register their seasonal workers. It is directly linked to the services of the Tax Administration which enables automated generation of tax calculations which are then electronically forwarded to the employer. Seasonal workers can be registered through a mobile phone application which represents the first-ever mobile phone application of any Serbian Government Agency.

Public sector agencies are generating more video/image data but much of the data is not leveraged due to the high overheads and custom requirements in processing video. The VAS platform provides easy access to a spectrum of in-house and industry developed video analytics capability as well as model prototyping capabilities for agency use cases. The key innovation focus on bringing together a scalable platform, lowering the barrier of entry for usage of video analytics, empowering the pub

Over 3 million citizens annually visited government offices in Delhi for various transport services. To reduce interference of middleman, application pendency and physical exposure in view of ongoing Covid-19 pandemic, faceless services have been launched to offer transport services to citizens at the comfort of their home. Using AI, e-sign, biometric-based authentication and institutional restructuring, faceless services provide hassle-free contactless services to citizens.

In Kenya, it remains difficult for both watchdogs and citizens to understand how financial resources are utilised since it decentralised services from national to county-level governments in 2013. PesaYetu is a data visualisation website designed to easily explore, interpret and report on budget-driven stories affecting counties. The primary audience is researchers and journalists who want to empower citizens at the county level to engage their leaders on issues concerning policy and governance

The Happiness Curriculum (HC) is the first systemic step towards holistic development of all learners under the formal education set up. Launched in 2018 by his holiness Dalai Lama, this is the first time in the world, that there is a curriculum that focusses on inculcating mindfulness and social emotional learning as a practice every day at such a big scale. It is being implemented with more than 800,000 students from kindergarten through Grade 8 across more than 1000 Delhi government schools.

Governments have relied largely on public sector units (PSUs) to set up EV charging stations, failing to leverage the private sector to invest in charging networks at scale. Delhi has implemented a PPP model which is unique in its structure, design process and the criteria used for bidding. Delhi’s approach of setting up 900 charging points at 100 locations in private-public partnership (PPP) mode with a tariff as low as ₹2 per unit (less than 3 US cents) could offer a model to emulate.

It is easier to be said than done, but we have taken the first step and committed to inter-ministerial cooperation to support inclusion in sport. Together with the Ministry of Labour, Family, Social Affairs and Equal Opportunities and the Slovenian Judo Federation, as the first in a series of sports organisations, we have signed an agreement to support vulnerable groups to integrate into mainstream sport environments.

The eBox Citizen is a digital mailbox in which Belgian citizens can receive official documents from Belgian public instances at every level. Given the complex nature of Belgium’s federal state structure, the deployment of such a centralized eBox has proven to be a crucial step in the continuous digitalization of public services in Belgium. It got an enormous boost throughout the Covid-19 pandemic, as the quickest way for citizens to receive an invitation for their vaccination was via their…