Case Study Library

Minneapolis Public Schools Culinary and Wellness Services rolled out the "Street Eats" food truck in the summer of 2018; designed to increase access to no cost, healthy meals for all youth ages 18 and under. The truck serves at community locations during the summer months where food access is currently limited, such as parks, schools, camps, and libraries.

The council of the London Borough of Barking and Dagenham is committed to ensuring no residents are "left behind". The population of the borough experiences the highest level of deprivation in the London and has historically struggled with many social and environmental indicators of success. Coupled with central government mandated austerity, the local authority required a strategic decision-making tool to illustrate at a community level where the most investment is needed to improve outcomes.

The Office for National Statistics (ONS) Data Science Campus was set up to work at the frontier of data science and Artificial Intelligence (AI), to deliver research with impact and build capability across the UK public sector. We build skills and apply tools, methods and practices; creating insight to improve decision-making for public good. We work with UK and international partners, drawing on their expertise and resources, sharing the benefits of our education and research programs widely.

The Government Digital Service and the Ministry of Housing, Communities and Local Government launched the Local Digital Declaration to support and unite local authorities around a shared understanding of good digital practice. It is a unique call to action that addresses the legacy IT contracts, isolation of procurement practices and siloed digital projects that have left local government services vulnerable to high delivery costs and low customer satisfaction for the public they serve.

Globally, public procurement is in desperate need of reform and must embrace the tools, techniques and culture of the digital age. It’s a government’s top corruption risk as it’s where money and discretion collide. The UK has begun to address this; GDS is leading the Global Digital Marketplace project, which is embedding user-centred, design-led, data-driven and open approaches across digital, data and technology planning, procurement, contracting and service delivery.

The OGC framework allows governments to work together to build useful tools for us all at no cost. Governments become project managers and private companies pay developers to do the work to spec and publish the cloud infrastructure-as-code online for any other entity to use for free. We have a successful mobility project with over 80 governments, multiple public-sector entities, and private sector companies to fund and build it, and there are 3 other projects under development.

Every week millions of people use the UK government's GOV.UK website to do complex and sometimes life-changing tasks, such as learning to drive, getting a visa, or starting a business. In the past, finding the guidance, forms and online services you needed could be difficult and time-consuming. Step-by-step navigation is a new feature on GOV.UK that allows any service to be represented as a series of simple steps.

There are two projects to co-build the relationship change between administration and farmers, organised by the group “Les IdéaCteurs” : - “la parole aux jeunes” an innovative form of debate with 80 technical students to become farmers - a creative session “pour simplifier la vie des agriculteurs” organised in june 2018, with 40 people (half of farmers, half of public officers) which allowed, in a very constructive climate, to generate around 20 ideas about 3 possible axes of…

This innovation was developed in order to help to prevent interferences, providing a solution for booking frequencies in the general authorization bands. The main innovation is that this solution is based on the blockchain technology, and open to everybody. This way, our solution guarantees the integrity, the immutability, the transparency, the traceability, the audibility of the reservations of frequencies.

Obtaining a Certificado Único de Discapacidad (CUD, a disability certificate) in Argentina was a complex, painful and difficult process. It was a citizen’s right, but did was not a digital service. The process lasted up to 7 months and had 4 steps. There is now one step. A wizard guides citizens in the requirements of the application, an online appointment system schedules the interview and proactively provides notifications in the citizen's digital profile. The redesign of the service put…