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Created by the Public Governance Directorate

This website was created by the OECD Observatory of Public Sector Innovation (OPSI), part of the OECD Public Governance Directorate (GOV).

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Countries in the Western Balkans created digital infrastructure to support transparent business operation and prevent fraud in their Common Regional Market. The official registries from 5 countries in the Western Balkans created a digital platform, connecting all official legal and financial data about companies, connected entities, blocked bank accounts and sanctioned persons, bridging different legislations, languages and currencies. The platform won the 2022 OECD/SIGMA/ReSPA award.
Government struggles to exploit advances in science and technology that could improve public services. The UK Home Office developed a new, cost-effective model to enable start-ups, Small and Medium-sized Enterprises (SMEs), not-for-profits and academia to solve frontline challenges across UK government using diverse, cutting-edge capabilities and expertise. Uniquely, for UK public sector, it uses flexible, novel ways of working and commercial mechanisms to deliver mission impact at pace.
LAB Justice is the first executive education program, tailor-made for the Justice sector. With a customized learning journey, it was designed to help people working for Justice bodies address the challenges faced to deliver more efficient and people-centred services. Focused on three main areas – strategic management, digital transition and leadership in a context of change –, it aims to ensure the necessary skills to implement reform measures, namely those under the Recovery and Resilience…
#MyFrance2022 is the largest online citizen consultation ever conducted by a public media in France. It allowed one million French people to express their priorities and to engage in direct conversation with the candidates in the run-up to the presidential election. This massive and unprecedented consultation sought to respond to the democratic urgency of placing the voice of citizens at the heart of political debates during a democratic crucial period like the presidential campaign.
For 80 years we have been working for the well-being of people in disadvantaged areas, but they have rarely been asked how they expect a suitable and valuable public space to be. With our project, we create public spaces that, apart from roads, pavements and quality access, promote safety, comfort, life and the local factor of each territory. We innovate in the way in which the inhabitants of a sector transform their environment, beyond the rootless perception of the "experts".
The Future Tech Challenge (FTC) is a pilot initiative led by DPER to connect and collaborate across the wider ecosystem, and engage in transformative innovation by experimenting with, and applying new technology to address pressing public sector problems and opportunities that deliver improved services to the public. Drive innovation using emerging technology, enhance collaboration, meet National strategic priorities, generate knowledge & learnings and develop prototyped solutions.
In 2017, Korea opened the online platform allowing the public to make policy suggestions, ‘Gwanghwamun 1st street’ as an effort to expand Direct Democracy. Following this lead, Gwanak-gu developed its own online platform, ‘Online Gwanak-gu Office’. ‘Online Gwanak-gu Office’, which is exclusively for Gwanak-gu citizens, utilized user participation during development, and its innovation comes from the integration of various existing public participation routes.
Small and medium-sized companies often cannot afford investments in Artificial Intelligence technologies. Through AI Friends project, AI became more accessible, affordable, and familiar for entrepreneurs and citizens. AI festival, training, co-working spaces, and pilot solution consulting is operated through the cooperation of universities, research institutes, industries, government, and citizens over the last four years.
When planning began for a first-of-its-kind Urgent Mental Health Care Centre as an alternative to a failing emergency department experience, a new standard that centred people with lived experiences in system reform decisions was needed. People with lived experiences came together to co-create a philosophy of care for the centre that would uphold service integrity, hold implementation providers accountable, and communicate the care experience and service culture that people expect.
Since October 2020, as part of supporting economic recovery from the pandemic, South Africa's Presidential Employment Stimulus has created over a million jobs and livelihood opportunities, mainly for youth and women, across all skills levels and with high levels of spatial equity. It has 're-imagined' public employment (or public works) as an instrument for social innovation at scale, in relation to the forms of work and public value created, unlocking initiative in and beyond the state.