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Created by the Public Governance Directorate

This website was created by the OECD Observatory of Public Sector Innovation (OPSI), part of the OECD Public Governance Directorate (GOV).

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The automatic filling and assessment of individual’s income tax return enables the tax return to be delivered in a simple, convenient and timely manner, as it exempts the taxpayer from any interaction except the confirmation of the pre-filled values. The tax return is fully filled out by Tax Administration with the data gathered (income and expenses) from third parties information (employers, businesses, banks, etc.) and from the individual elements declared by the taxpayer in the previous…
Many years of Australian debate and public division around same sex marriage culminated in a single, nation-wide postal survey. The Australian Bureau of Statistics was given only 99 days to prepare, conduct and release the results of a survey of Australia’s 16 million enrolled voters. An amazing 80% of citizens participated in this voluntary survey, enabled by innovative project management and customer-centric service delivery. The project was delivered for 2/3 of its budget, a $40m saving.
Coming Soon fosters small & medium business creation across Jerusalem through an innovative means of connecting entrepreneurs with the real needs of the residents. Through innovative crowd-sourcing platform, we asks vast numbers of Jerusalemites what businesses are missing in their neighborhoods. This data is then shared with entrepreneurs, who receive a package of government-subsidized training and incentives to help them build a sustainable businesses based on what Jerusalemites actually…
“Future Ready” is a project which develops young women and men computer science and entrepreneurship skills. Future Ready enables youth to develop technology solutions that addresses societal challenges and contribute to the growth of the national economy. Overall, the project bridges the gap between public education and job market needs and creating entrepreneurial opportunities for them.
GovTech Poland is a completely new way of bringing innovations to the public sector. We have set out to define new procurement rules, set standards and build bridges between innovators and officials. Organising competitions, workshops, and introducing new digital solutions ourselves, our objective is to make the administration an agile, responsible partner for SME's and startups.
The Model Hospital allows trusts across the NHS in England to benchmark their productivity and identify areas to improve across the range of services they delive. For the first time, it provides data on productivity, performance and quality in the same place, highlighting opportunities to improve productivity and reduce variation. The Model Hospital leverages the power of benchmarking to provide concise, insightful, actionable strategic information to support trusts to improve care for patients.
Social innovations offer many new solutions to today’s challenges. Yet, they encounter difficulties in becoming known. Social innovation Crossroad offers a precise vision of social innovations in France. To do so, a search engine gives access to 5000 projects already capitalized by 50 actors. Financers, coaches, academics and projects holders now get reliable information, automatically up-to-date and enter a new community. Small as well as big projects are highlighted the same way.
The pilot project “Big Data Analysis for HR efficiency improvement” has been established as part of the strategy supporting data-driven public administration in Slovenia. It ran within the Ministry of Public Administration in collaboration with the company EMC Dell to learn how big data tool could improve the efficiency of HR data.