The inability to interoperate between different information technology (IT) systems has urged the Cambodian government to develop Cambodia Data eXchange (CamDX). CamDX is a unified yet decentralized data exchange layer between IT systems which offers a secure way to provide and consume services, ensures confidentiality, integrity and interoperability between many different data exchange parties. Whether you are a service consumer or provider, you benefit from CamDX in one way or another.
Innovation Tag: Digital and Technology Transformation
In order to solve the problem of waste accumulation in the city of Nablus, an application was created for drivers of cars affiliated with the Solid Waste Department of Palestine. Many areas in Palestine face the challenge of accumulation of waste in commercial areas, which affects citizens who use the area, and causes traffic congestion during the waste collection process due to the lack of specific paths that take into account the shortest road, priority streets, and waste collection times. The…
The project was created due to the low level of digitisation of the procedures offered by the Government of the State of Guanajuato and the lengthy nature of procedures. A State-wide strategy of optimisation and digitisation was implemented to streamline services and save time and resources for both the Government and citizens. A major innovation was made in the form of attention to citizen needs and carrying out steps of the procedure through the use of electronic means, prior to the citizen's…
The Porto Citizen Card is designed to identify residents, but above all to offer them privileged use of their city, advantages and benefits in accessing experiences and services of the Municipality. With 46,126 active users, the innovation combines a physical card with a digital platform that integrates a website, a cardholder database, and resources to support current and new services. By concentrating several municipal service access and resources in one card, Porto residents are more aware of…
The Information System for Monitoring the State Anti-Corruption Program (country's Integrity Program) was developed to effectively address the challenge of monitoring the Integrity Program. This innovative solution simplifies and streamlines the processes related to the Program's implementation, ultimately leading to more effective governance. Primarily, considering the OECD's Recommendations on Public Integrity, which highlight that traditional approaches relying on strict rules and law…
The implementation of the OKRs (Objectives and Key Results) methodology in the National Agency on Corruption Prevention (NACP) was developed to address performance management, transparency, and team clarity and coordination issues. OKRs have benefited the organization by providing a structured framework to set, track, and measure objectives, thus improving accountability and goal alignment. This marks the first experience of implementing this approach in the Ukrainian public sector, drawing…
As part of the national plan for the digital transformation of education in Greece, the Greek Ministry of Education's technical body designed and developed “e-me”, a social, collaborative, and extendable cloud-based digital educational platform for pupils and teachers. The goal was for e-me to provide a safe digital workspace and collaboration environment for the entire Greek K-12 community of 150.000 teachers and 1.5M pupils and, thus, to operate as the Greek public official digital…
More than 80% of the residents in residential elderly care suffer from unwanted urine loss. This is why care staff check on them regularly, day and night. In order to minimize these disturbing and time-consuming incontinence rounds, the residential care organization Zorg-Saam set out to test new incontinence solutions equipped with sensor technologies that detect when bandages are saturated and alert care staff. With this innovation, supported by the The Programme for Innovation Procurement of…
Singapore has set its sights on becoming a world-class, tech-driven city-state, and it is doing so through the Smart Nation ambition, which seeks to harness technology to bring benefits from digital transformation in society, economy and government to how people and businesses live, work and play. The Open Digital Platform (ODP) is a key component in the digital infrastructure underpinning Singapore’s Smart Nation ambition. The ODP takes an integrated masterplan approach from the ground up,…
Digitization of administrative procedures of the public administration drastically and positively impacts the operation of registry offices, the centers of public services, and the overall interaction of citizens and businesses with their government. However, developing a National Registry of Administrative Procedures is a huge challenge for all governments that want to systematize and simplify their processes. The Greek Registry of Administrative Procedures and Services, also known as MITOS…