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Created by the Public Governance Directorate

This website was created by the OECD Observatory of Public Sector Innovation (OPSI), part of the OECD Public Governance Directorate (GOV).

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Highway Interchanges are often highly congested. Solving it with traditional measures is costly. With the first Diverging Diamond Interchange (DDI) in Europe, road users change lanes when passing over the highway with fewer conflict points, enabling more capacity, improved safety and less congestion. The Danish DDI has a high return on investment. It was brought to life by an open innovation collaboration between the Danish Road Directorate and the Missouri Department of Transportation.
Many years of Australian debate and public division around same sex marriage culminated in a single, nation-wide postal survey. The Australian Bureau of Statistics was given only 99 days to prepare, conduct and release the results of a survey of Australia’s 16 million enrolled voters. An amazing 80% of citizens participated in this voluntary survey, enabled by innovative project management and customer-centric service delivery. The project was delivered for 2/3 of its budget, a $40m saving.
Coming Soon fosters small & medium business creation across Jerusalem through an innovative means of connecting entrepreneurs with the real needs of the residents. Through innovative crowd-sourcing platform, we asks vast numbers of Jerusalemites what businesses are missing in their neighborhoods. This data is then shared with entrepreneurs, who receive a package of government-subsidized training and incentives to help them build a sustainable businesses based on what Jerusalemites actually…
Paseo Bandera is a street in the heart of Santiago that for 5 years was closed for work on the construction of the Santiago new subway line. Because of the closure, it was used for parking and passage of cars all day, being one of the worst streets in terms of quality in the center of the capital. In 2017, it was authorized for 10 months to be pedestrian. With artistic and technological innovation was possible to improve the quality of public space, accessibility, environment and mobility.
A customer-friendly emergency service model from Finland where the public can find all the assistance they need at one point of service, instead of across several sites. In addition to somatic emergency services, psychiatry, substance abuse and violence prevention, crisis and social work, and child protection are available. The interprofessional model means collaboration towards a shared goal. The operational model, available anywhere in the world, improves emergency services.
The Model Hospital allows trusts across the NHS in England to benchmark their productivity and identify areas to improve across the range of services they delive. For the first time, it provides data on productivity, performance and quality in the same place, highlighting opportunities to improve productivity and reduce variation. The Model Hospital leverages the power of benchmarking to provide concise, insightful, actionable strategic information to support trusts to improve care for patients.
Social innovations offer many new solutions to today’s challenges. Yet, they encounter difficulties in becoming known. Social innovation Crossroad offers a precise vision of social innovations in France. To do so, a search engine gives access to 5000 projects already capitalized by 50 actors. Financers, coaches, academics and projects holders now get reliable information, automatically up-to-date and enter a new community. Small as well as big projects are highlighted the same way.
Amputee patients were staying in the hospital for extended periods of time due to poor healing and outcomes. The physio department used a machine traditionally used to treat back and joint pain, to increase wound healing time. The machine decreased the patients' length of stay by 20% and reduced edema. This decrease in edema assisted in less need for the shaping of the stump.
How shall XXI century court be like? Is it possible to know what brings a citizen to court just by arriving at the building and direct him to the exact place, without any human contact? Yes, it’s possible! Innovative technology, a modern attendance model and streamlined procedures are changing the Portuguese courts. It’s a revolution in the way courts engage with the citizens to better serve them.