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Created by the Public Governance Directorate

This website was created by the OECD Observatory of Public Sector Innovation (OPSI), part of the OECD Public Governance Directorate (GOV).

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Learning Together for Better Public Engagement (Learn4PE) was a pilot initiative designed to build public engagement capacity across the Government of Canada. In its first iteration, participants spent five weeks learning together in English and French, both online and by participating in live sessions with experts. While targeted towards federal public servants, registration was open to all, enabling the exchange of relevant ideas and resources.
Informed Participation is a unique way to bring the public into government decision making. It gives government a method to solve complex issues with the public in a way that gives them a meaningful role in balancing competing interests. Public policy is becoming increasingly complex and trust in government is declining, so new innovative ways of engaging with citizens is needed. This method shifts engagement from obtaining buy-in to building ownership and creates more legitimate solutions.
The GovTech Lab is a public sector team focused on encouraging the creation and use of innovative solutions for the government. The GovTech Lab helps the public sector identify challenges that can be solved with emerging technologies, engages startups and SMEs, creating innovative solutions and accelerating startups in #GovTech and #TechForGood space.
In order to set a common understanding of the progress made on the Government action plan related to Open Government, an online platform publicly shares the details of every government commitment and its corresponding progress. This approach offers: - A framework for coordination between the different administration entities around Open Government - A tool for transparency and accountability to be used by civil society and the general public
Libellula is a laboratory for civic monitoring of local public spending and a format to build and sustain a local civic monitoring coalition. The first lab is based in Messina, Sicily. Moving from monitoring a specific case, Libellula aims at building a civic multi-stakeholder coalition which, while monitoring, simultaneously cultivates skills and capabilities of those involved to advocate for transparent and collaborative public spending in order to address the misuse of public money.
GovTech Poland has developed world's first challenge based procurement model where the authors of the best idea receive a full implementation contract without the need for an additional cumbersome tender. With the goal of opening procurement to all creative individuals, the model covers the process from identification to implementation. A pilot run, tested in both central and local institutions has increased SME participation in procurement processes by an average of 1600% (in a sample of 250)…
In most countries residents are entitled to a number of social benefits, but few people ultimately claim these benefits as they may be unaware of them, of who is eligible, how to apply for them etc. Israel was no different, until recently when Kol Zchut developed www.kolzchut.org.il, which holds over 6,000 information pages, serving more than 6 million unique users annually (>50% of Israelis), dramatically increasing public accessibility to information, and boosting claims to benefits.
Previous government-led safety inspection systems were not reflective of social needs and public interest in the foods and drugs that should be on the market. The new system allows people not only to make policy proposals but to actively participate in food and drug inspections as well. People are empowered to request inspection or examination of products when there is a growing public concern over the safety of the food or drug in question. The government will respond with an inspection or…
In 2016 the NEB launched the Data Visualization Initiative to face the challenge of producing usable and useful data to go beyond using new technologies to deliver better service to citizens. It created multiple products from the same information to expand public participation in the energy dialogue and enable evidence-based decision-making. These products include interactive data visualizations and other materials, such as high school lesson plans, as a new way to engage experts and nonexperts.
Our Court launched a twitter account, seeking to rebuild trust. In Argentina, the justice system is the institution with the lowest public trust. Through this account we publish every judgement, hearings, the staff resumes and the Judge's personal leaves. This is not the norm in our country and constitutes a pioneering innovation that demands deep cultural change from public servants and our users too. We improved engagement with the public and inspire other teams to deliver a more efficient…